Position : Senior Associate Customer Experience
Department : Customer Operations
Location : Karachi
Do you love food and convenience put together? Then you just might love foodpanda. Foodpanda is the leading, on-demand food delivery company in the region, bringing thousands of your best loved restaurants online into your home or office - fast!
We are looking for a highly-driven and motivated Senior Associate - Customer Experience to join our fast-growing team based here in Pakistan.
If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor as well as a strong team player comfortable working independently and supporting a team to drive the business forward.
Ultimately, the candidate will be held accountable for the full suite of customer experience health metric like NPS, ratings, conversions owing to E2E journey of the user.
A strong bias towards data balanced with high emotional intelligence is crucial to ensuring the optimal experience for our customers.
g., Operations, Commercial, Marketing, Finance, etc.) to develop and adopt best practices across the region.
How to apply :
Please share your updated resume at mentioning Senior Associate - Customer Experience in subject line.