Senior Supply Lead - Marketplace
Careem
Lahore, Pakistan
1d ago

Senior Supply Lead - Marketplace

About Careem

Careem is the everyday Super App for the greater Middle East region, providing a host of daily services that people need to move around, order food, deliver things and transfer money in one unified smartphone app.

Careem’s mission is to simplify and improve the lives of people and build an awesome organization that inspires. Established in July 2012, Careem provides its services in over 100 cities across 13 countries and has created two million income-generating opportunities in the region.

A pioneer of the region’s ride-hailing economy, Careem became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020.

Our team is growing rapidly, and we are looking for talented colleagues to help us in our mission to simplify and improve the lives of people and build a lasting institution that inspires.

Why join our journey

When you start your journey at Careem, you’ll be empowered to drive impact across a region of 600 million people, supported by our community of colleagues from over 75 nationalities.

Whether you’re creating codes for our Super App or finding new ways to bring our platform to the people in your city.

Join us as we solve some of the most difficult problems that our region faces at scale while driving stellar experiences for our Customers, Captains (drivers) and Merchants.

You will have the chance to work with a diverse set of individuals across many geographies. You will also have the opportunity to learn and grow every day to develop alongside talented and inspiring people from around the world.

As a colleague at Careem, you’ll be empowered to take ownership of your work, be of service to our Captains, customers and partners as we build the region’s Super App, all while shooting for the moon to create impact across the region.

About the team

Careem's Marketplace Leads are the backbone of the organization. They are the ones ensuring top-notch marketplace KPIs to give our customers the best possible experience by managing the supply.

Owning all KPIs across the whole supply funnel, our Marketplace Leads are responsible for utilizing existing captains in the most efficient way and to deliver world class supply management.

What you'll do

  • Own the city setup and configurations to optimize customer experience, supply growth and performance
  • Use a data driven approach to analyse the end to end journey from app opening to ride completion, and drive initiatives to ensure best marketplace KPIs
  • Coordinate with all operations teams to ensure our captain supply acquisition, retention, engagement and customer experience is all intermingling smoothly resulting in the best marketplace health
  • What you'll need

  • MBA / MS / BS / BBA qualified from a reputable institution in Pakistan or overseas.
  • 3-5 years of experience in data driven / business oriented roles
  • Basic SQL skills required
  • Adept in Excel
  • Strong analytical skills
  • Self motivated and team player
  • Where you'll be

  • Even though we are working remotely, we are strong believers in collaboration and the power of building social connections with our teams.
  • For that reason, our offices are still open and provide plenty of collaboration-friendly spaces at times when teams need it or if you need a quiet space to work outside of home.

  • You’ll be working in the location you’re hired from. Due to legal and compensation considerations, you will need to be based out of the country you’re hired from as your primary work location.
  • What we’ll provide you

    In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this.

    As a Careem colleague you will be able to :

  • Be part of a Remote-First organisation
  • Work from any country in the world for 60 days a year
  • Use Unlimited Vacation days throughout the year
  • Access fitness reimbursements for health activities including : gym, health club and training classes.
  • Work and learn from great minds
  • Create impact in a region with untapped potential
  • Explore new opportunities to learn and grow every day
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