Senior Safety & Security Manager
Lahore, Pakistan
5d ago


Do you want to help build a world-class institution from the region, experience the thrill of being part of a high-growth technology company, and improve people's lives?

Founded in 2012 by former entrepreneurs and McKinsey alumni, Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn.

With 30% monthly growth, we now operate in 100+ cities across 12 countries and host over 6 million users. With our recent sale to Uber, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2022.

About the role

The purpose of the Senior Safety & Security Manager (Pakistan) is to take ownership of physical security measures, drive security programs and support our aim of making Careem the safest form of vehicular transport throughout our network.

This role will report to the General Counsel and work very closely with the Country GM, Legal, Compliance, and Regional Security Managers.

Key responsibilities include :

  • Support the Safety & Security with the design, implementation and ongoing management of physical security measures, processes and systems including : Office safety & security measures Travel security program Incident management Law Enforcement Liaison
  • Drive the implementation of safety & security initiatives and measures across our footprint in collaboration with country and city stakeholders
  • Support the set up and running of the Safety & Security Operations team and be its subject matter expert in incident management actions, response and escalation protocols
  • Ensure continuous process improvement by designing, implementing and maintaining audit programs
  • Recommend innovative solutions to safety & security challenges
  • Lead investigations into safety and / or security related issues and complaints including supporting the anti-fraud and compliance team
  • Requirements

    The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values : being bold, focused, agile and collaborative.

    Additional qualifications include :

  • At least 3 years of experience in a corporate security / safety context and 4 6 years in a law enforcement, military or intelligence environment
  • The candidate must have hands-on experience of designing, implementing and auditing premises’ physical & electronic security systems and measures;
  • travel security programs and incident management principles and response

  • Experience in investigations and / or anti-fraud is highly desired
  • Project management experience would be a distinct advantage
  • Experience within operations and safety is desired
  • Educated to undergraduate level or equivalent
  • Skills

    Careem is a super fast-paced multi-cultural environment and the ideal candidate should have demonstrable skills and the personality to drive rapid impact.

    Other desired skills include :

  • Problem solving
  • Proven organizational & project management experience
  • Working to tight deadlines
  • Strong communication & presentation skills to engage and influence stakeholders and leadership
  • Willingness to respond to out-of-hours issues, if required
  • Proficiency in Microsoft Office (Powerpoint, Excel and Word) is necessary
  • Fluent in English
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