Grade Level : L3 Function : Digital Financial Services (JazzCash) Location : Islamabad What is Manager Product Experience & Design As a lead of JazzCash Product Experience & Design team, you’ll participate in every aspect of the customer experience with a strong focus on user research and interface design.
You’ll be a fearless advocate for our users, pushing every feature and interaction to be as impactful as possible. You’ll work closely with the Head of Product Planning & Design and the product teams to concept, test and design experiences that convert and grow our business and make life easy for our millions of users.
The role reports directly to the Head of Product Planning & Design What does Manager Product Experience & Design do? Participate in the overall strategy and roadmap of the design team Set the design strategy and direction of JazzCash platforms Manage and mentor our team of designers and UX researchers Collaborate with the product team to help develop sprint plans and design priorities Work with designers and product managers to ensure design solutions are aligned with our sprint and / or long-term strategic goals Ensure the overall quality of the design solutions the team works on Partner with technology teams to ensure the overall quality of what we ship to users Continuously improve and evolve JazzCash’s research & design methodologies Manage and mentor our team of designers Jazz is an equal opportunity employer.
We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
What are we looking for and what does it require to be an Expert Product Experience & Design Outstanding portfolio of prior work that demonstrates strong UI / UX capabilities 8+ years of professional experience as a product designer Exceptional craft and executional design skills Experience managing and mentoring teams Deep understanding of UX strategy and product design methodologies Ability to translate problem statement and user insights into design solutions Experience working in agile and lean environments Strong command of design & prototyping software : Figma, After Effects, Miro etc.
Why Join Jazz? As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 72 million customers for the better.
This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success.
Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.