Innovative software solutions from Integrated Dealer Systems (IDS) empower Dealerships with information to effectively manage and grow their business.
Our software helps Dealerships to position themselves for growth, financing, acquisition, or IPO. Our customers are among the largest RV and Marine dealerships and we are proud to be their trusted technology partner.
IDS' commitment to dealership software is second to none. We are extremely customer focus and rely on an exceptional engineering group to provide innovative solutions to dealerships most complex problems.
Backed by Constellation Software, we are committed to RV and Marine dealerships and the technology that powers them. Most dealerships struggle with keeping their operation lean and organized, so we built software that puts all their dealership activities in one place, providing them with an easy way to eliminate inefficiencies and grow their business.
The successful Business Analyst will work to deliver a complex enterprise-grade ERP solution with local and offshore colleagues.
As a Business Analyst at IDS, you will work be a key link between product Management, customers and Development. You will demonstrate excellent problem-solving skills and innovation and will have deep knowledge of the RV and Marine Dealership industry best practices for dealership management.
An effective BA will have ideally performed these functions for a dealer. If this sounds like you and you're interested in transforming the RV and Marine dealership industry, then we want to hear from you.
The successful hire will be located and work out of the Contour Software Lahore / Karachi office, working as part of the resource-center team, as an extension of the division-based R&D department located in Markham, Ontario, Canada.
ROLES & RESPONSIBILITIES
As a Business Analyst, you will :
Analyze, facilitate, and develop the documentation of business and technical requirements
Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process analysis, use cases or user stories, scenarios, competitive product analysis, task and workflow analysis
Leverage your industry knowledge to help product managers build insightful personas. Create concise yet detailed functional specification documentation, user stories and storyboard.
Partner with developers, architects, and other technical resources to design efficient and scalable technology solutions
Help UX designers create a superior user experience.
Help QA develop User Acceptance test plans, write test scripts, and coordinate and lead UAT testing sessions.
Provide second level triage for support incidents
Ensure compliance with policies and regulations
Develop deep knowledge of the RV and Marine dealership industry
Build trust through strong, long-term relationships with cross-functional Business and Technical teams.
Do what it takes for a successful release.
BS / MS degree in Computer Science or equivalent qualification or experience.
You have done it before. At least 3 years as a Business Analyst in the Dealership software or related industry.
Familiarity with web-based product development methodologies and best practices.
You have experience with Agile methodologies and familiarity with popular web architectures
You enjoy rolling up your sleeves. Process logic? Flow diagrams? Detailed functional requirements? You have written those, and secretly love them.
Strong analytical and problem-solving skills
You can read and consume vast amount of data and are able to quickly focus on the key information
You love executing. The long-term roadmap / strategy is key, but without execution there's no way to get there. You are detail oriented and do whatever it takes to successfully release
You are thorough. You turn complex ideas into well-defined, detailed, executable specifications.
You stick with it. Complicated logic, changes in business direction, iterations. You get it done.
You're a technology geek. You stay up to date on the latest trends and tools in the technology landscape.
You work well with others. Cross-functional leadership, communication, collaboration.
You are passionate about quality and user experience.
Exciting Benefits we offer :
Medical Coverage Self & Dependents
Parents Medical Coverage
Employee Performance-based bonuses
Home Internet Subsidy
Profit Sharing Plan Tenured Employees Only
Child Care Facility
Company Provided Lunch / Dinner
Professional Development Budget
Recreational area for in-house games
Sporadic On-shore training opportunities
Friendly work environment