At Careem, we are driven by the purpose of simplifying the lives of people and building an awesome organisation that inspires.
Based in Dubai, we started our journey as a pioneer of the Middle East’s ride-hailing economy. Today, Careem is the region’s everyday Super App operational in 13 countries and over 100 cities.
The Super App provides a host of daily services that people need to move around, to order things and to transfer money in one unified smartphone app.
Our goal is to simplify people’s daily lives so that they can spend their precious time and mindshare on things that really matter and on realizing their potential.
Manager Food Operations :
As a Manager Food Operations day-to-day responsibilities include, but are not limited to :
Own the set up and manage all delivery operations
Managing KPIs to ensure performance, growth and quality with regular reporting
Drive insights from complex data sets by troubleshooting performance issues
Work in close coordination with supply and marketing teams to drive performance
Oversee restaurant onboarding
Ensure SOPs, policies and compliance of vendors and captains
Lead & develop a team of high performers
Drive effective captain & vendor loyalty and engagement to ensure strong retention and increase lifetime value
About you :
Successfully completed Bachelors / Masters degree (in economics or a relevant field)
Experience in data analytics and excel
SQL is preferred
Ability to manage stakeholders and communicate with cross functional teams
Can do, will do attitude and be able to think in a unique way to contribute creatively towards building a solid business pipeline and driving sustainable business.
Good communicator and excellent at driving solutions in line with industry and local market trends.
Oh, and also, we’re looking for someone who can take ownership, who is of service and who shoots to the moon and beyond.
Is this you? We’re looking forward to seeing your application!