Quality Assurance Engineer
Lahore, Pakistan
1d ago

As a QA Engineer at ExpertFlow, you’ll primarily be working on different CTI connectors and gadgets.


  • Work intimately with Software QA Manager and QA team to achieve the Quality Objectives of his / her department
  • Test software according to ExpertFlow QA processes
  • Create & execute test cases / scenario matrix
  • Bug Reporting & Tracking
  • Coordinate with Development and Product teams
  • Take full ownership of assigned QA tasks
  • Participate in daily SCRUM, sprint planning, retrospective, and other scheduled meetings
  • Prepare and maintain testing rigs
  • Stay abreast with the latest technologies
  • Raise the flag to the QA Team Lead / Manager in case of showstoppers in his / her activities
  • Knowledge, Skills, and Expertise

    Knowledge, Skills & Experience Requirements Formal Qualifications / Certification4-years Bachelor’s degree in Computer Science or similar from a reputed institute. Experience

  • 1-2 years of hands-on QA / QC experience
  • Experience in Load / Stress testing
  • Working experience in Agile methodologies
  • Experience in using testing and bug reporting tools
  • Experience in working with Linux-command line
  • Experience in working with Docker
  • Knowledge of Git and usage of any Git servers such as GitLab, GitHub
  • Test automation is a plus
  • Skills

  • Sound knowledge of SDLC and STLC
  • Synchronous and Asynchronous APIs
  • Sound understanding of SQL
  • Good collaborative problem-solving capabilities
  • Good written and verbal communication skills, fluent in English
  • Programming skills for writing SQA test clients and scripts
  • Nice to have

  • Knowledge of contact center solutions / CTI is a plus.
  • Personal Attributes

  • Deep analytical skills
  • Software product analysis skills
  • Time management skills
  • Punctual
  • Key Accountability & Performance Measures

    Major Activities

    Why you do it and how you do it)

    Testing activities

  • Understand the product domain
  • Write / Execute test cases thoroughly to make sure it covers all the requirements.
  • Perform different types of testing by following different testing techniques
  • Accountable for testing and quality of the product / project
  • Issue identification

  • Assist in troubleshooting issues on the production system in a Linux / Docker environment
  • Communications

  • Updates JIRA task status timely and summary of log work
  • Participate in documenting Root Cause Analysis of issues identified in production
  • Actively listens, identifies, and communicates issues.
  • Standards and Techniques

  • Makes use of automated test tools for issues identification
  • Adhere to the company’s software QA policies and standards
  • Participates in improving the SDLC / STLC approach being followed
  • Compensation and Benefits

    It’s a full-time permanent job 5 days a week. The salary package is based on skills and expertise.

    In addition to the salary package, the company covers medical benefits both for indoor / outdoor treatment for you and your family.

    Other HR benefits such as annual leaves, gratuity funds are also provided.

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