As a QA Engineer at ExpertFlow, you’ll primarily be working on different CTI connectors and gadgets.
Work intimately with Software QA Manager and QA team to achieve the Quality Objectives of his / her department
Test software according to ExpertFlow QA processes
Create & execute test cases / scenario matrix
Bug Reporting & Tracking
Coordinate with Development and Product teams
Take full ownership of assigned QA tasks
Participate in daily SCRUM, sprint planning, retrospective, and other scheduled meetings
Prepare and maintain testing rigs
Stay abreast with the latest technologies
Raise the flag to the QA Team Lead / Manager in case of showstoppers in his / her activities
Knowledge, Skills, and Expertise
Knowledge, Skills & Experience Requirements Formal Qualifications / Certification4-years Bachelor’s degree in Computer Science or similar from a reputed institute. Experience
1-2 years of hands-on QA / QC experience
Experience in Load / Stress testing
Working experience in Agile methodologies
Experience in using testing and bug reporting tools
Experience in working with Linux-command line
Experience in working with Docker
Knowledge of Git and usage of any Git servers such as GitLab, GitHub
Test automation is a plus
Sound knowledge of SDLC and STLC
Synchronous and Asynchronous APIs
Sound understanding of SQL
Good collaborative problem-solving capabilities
Good written and verbal communication skills, fluent in English
Programming skills for writing SQA test clients and scripts
Nice to have
Knowledge of contact center solutions / CTI is a plus.
Deep analytical skills
Software product analysis skills
Time management skills
Key Accountability & Performance Measures
Why you do it and how you do it)
Understand the product domain
Write / Execute test cases thoroughly to make sure it covers all the requirements.
Perform different types of testing by following different testing techniques
Accountable for testing and quality of the product / project
Assist in troubleshooting issues on the production system in a Linux / Docker environment
Updates JIRA task status timely and summary of log work
Participate in documenting Root Cause Analysis of issues identified in production
Actively listens, identifies, and communicates issues.
Standards and Techniques
Makes use of automated test tools for issues identification
Adhere to the company’s software QA policies and standards
Participates in improving the SDLC / STLC approach being followed
Compensation and Benefits
It’s a full-time permanent job 5 days a week. The salary package is based on skills and expertise.
In addition to the salary package, the company covers medical benefits both for indoor / outdoor treatment for you and your family.
Other HR benefits such as annual leaves, gratuity funds are also provided.