Quality Manager, Full-time
Lahore, Pakistan
13d ago

About AkzoNobel

AkzoNobel has a passion for paint. We’re experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792.

Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe.

Headquartered in the Netherlands, we operate in over 80 countries and employ around 35,000 talented people who are passionate about delivering the high performance products and services our customers expect.

For more information please visit www.akzonobel.com.


To ensure quality of finished goods leaving the Business meet defined quality standards, assist customers in trying to manage their manufacturing processes in a more cost effective manner and to study production batches and recommend reformulation to improve product quality and profitability.

  • Effectively plans and controls all QC resources to ensure internal and external customer needs are met.
  • Manages the Site Quality Management System and the certification to ISO9001 system, amongst other specific business standards.
  • Manages the processes related to the final batch testing of all relevant products and for periodic product review, and ensures Quality Control of tolling sites is being managed effectively and efficiently as per defined inspection plans.
  • Ensures processes and standards are in place, and followed by QC employees to ensure the number of batch adjustments / hits are kept to an optimal level.
  • An escalation process is place if adjustments / hits go beyond a certain level.

  • Partners with RD&I to ensure New Product Introduction procedures to production are in place and followed. This includes inter-company product transfers.
  • Partners with RD&I and Production to keep abreast of leading edge technologies to build and optimize quality into end-
  • to-end process e.g. In-Line Testing.

  • Prepares and guides customer audits and internal audits, maintains quality certifications (e.g. ISO) implement quality standards and systems.
  • Organizes meetings with Sales, Technical Business Partners and QC to evaluate customer satisfaction and actively participates in the investigation of customer complaints and delivery of associated improvement plans.
  • Actively deploys ALPS foundations and ALPS Quality Management primary processes, with high priority.
  • Actively shares best practice within the Quality network / community.
  • Is familiar and complies with all the applicable corporate as well as site and laboratory policies / procedures with regard to personal conduct, HSE and Product Safety & Regulatory Affairs (PSRA) standards.
  • Inspires commitment to AkzoNobel’s purpose, vision, strategy, core principles, values and leadership behaviors.
  • Acts as an ambassador and creates an open environment in which the team as a whole and its members individually can perform at their best.
  • Stimulates, manages and follows through on employee engagement and builds on the workforce to reflect the societies and markets in which we do business (D&I).
  • Ensures that job profiles are in place, sets objectives for team members, reviews development and provides clear, open and constructive feedback on performance combined with the appropriate actions.
  • Strengthens the talent pipeline by developing talent and regularly assesses and discusses talent and internal movement.
  • Continuously monitors and evaluates retention risk.

  • Manages and plans relevant budgets and proactively manages costs & reports on progress on a continuous base.
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