Virtual Account Manager
foodpanda
Lahore, Pakistan
5d ago

Department : Commercials

Do you love food and convenience put together? Then you would definitely love foodpanda!

foodpanda is the leading, on-demand food delivery company in Pakistan, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an all hands on deck environment and hire those who can thrive in a start-up culture.

We’re looking for a highly-driven and motivated Virtual Account Manager for our team in Pakistan. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you!

The ideal candidate will have a track record as a significant individual contributor comfortable working independently, reporting to Manager Commercial Operations.

Responsibilities :

  • Drive critical projects relevant to the long tail account management team.
  • Responsible for portfolio of long tailed accounts
  • Ownership of Vendor Performance KPIs
  • Identifying and obtaining additional data / information needs before approaching vendor
  • Outbound Calls to specific set of vendors in order to facilitate their growth on our platform
  • Provide training and guidance to our vendors in accordance with their health score
  • Follow-up and maintain vendor relations and always be available for vendor problem resolution
  • Requirements :

  • 1 to 2 years experience in a related role
  • Excellent communication and stakeholder management skills
  • Ability to work autonomously in a highly demanding and often changing environment
  • Effective project and time management skills
  • Experience of BPO and Vendor Services will be preferred
  • Proficient in MS Excel and Word
  • A little About Us :

  • We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!
  • We love people who can develop things from scratch, own them and then work on improving them.
  • We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!
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