Grade Level : L3
Function : Digital Financial Services
Location : Islamabad
Last date to apply : 10th September 2021
What is Stream Head Product amp; Marketplace Strategy?
Stream Head Marketplace will lead a team responsible to enhance the value proposition for the customer by introducing new and innovative use-cases and product improvements in JazzCash platforms.
You will take a leading role in identifying new verticals, product design, USP, go-to-market strategy and future initiatives.
Liaising with internal and external stakeholders to identify enablers for eco-system development, competitive analysis and product improvements will also be a part of the team’s day-to-day.
The role reports directly to Chief Product Officer (Consumer) of JazzCash and has 5 people directly reporting into it with an extended team of 25 team members.
What does Stream Head Product amp; Marketplace Strategy do?
Work with CXOs across functions to lead strategic projects and long-term ideation amp; execution
Identify, lead and develop new ventures beyond the core business
Work closely with the executive team and ensures compliance with project related requirements, quality standards and timelines
Conduct weekly and monthly meetings with teams for project status updates and resolution of escalated issues
Adopt a customer-centric and data-oriented approach to all problems and decision- making
A quick learner (new segments, tools and markets) and have the ability to prioritize tasks and deliver in a high-pressure workload environment
Well-read about new technologies and advancements in FinTech / Super App space locally and globally
Define product roadmap and pipeline for the segment
Take over existing products and manage them end to end
Come up with tactical and strategic initiatives to meet departmental objectives and deliver big projects (international and local projects / products)
Regularly seek feedback on UI / UX for the consumer, re-engineer where required
Be extremely customer centric and improve process flows as per consumer needs
Think creatively and design new products and solutions as per the market need
Constantly think of new verticals for the segment to expand into
Take products to the market, constantly monitor customer feedback and iterate where required
Create business models around future sustainability and growth plans
Contribute in strategy and expansion plans
Identify gaps in the existing product portfolio and categories and work cross-functionally to grow product offering
Ensure projects are delivered as per timelines and any problems arising in the project are solved on a timely basis
Regularly meet business heads to ensure projects are prioritized
Explore essential use-cases and develop potential client pipeline
Penetrate new areas with innovative solutions / products to cater market needs
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
What are we looking for and what does it require to be Stream Head Product amp; Marketplace Strategy?
Bachelors / Masters in relevant discipline
At least 6-7 years’ work experience in managing products, strategy and growth
At least 4 years of products experience in a FinTech or a big-tech / digital platform
Proven track record of success in leading and managing high performance teams and cross-functional stakeholders
Seasoned Product leader with strong business acumen and inspiring leadership
Someone who is always looking for innovative products amp; services, and strive to continuously improve customer experience
Detailed knowledge of the digital economy and comprehensive knowledge of product development
Proven track record of strong analytical and decision-making skills
Strong communicator with the ability to present succinct and well-articulated thoughts at platforms of varying seniority and context
Past experience or shown expertise in :
o Product Design
o Customer Experience design
o Product Roadmap
o Ideation, Usability Testing, A / B Testing
o Go-to-market / Growth
o Knowledge of tools like mixpanel, firebase, tableau, appsflyer is a big plus
Why Join Jazz?
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 69 million customers for the better.
This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success.
Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.