The Role : Commercial Productivity Specialist
Grade (relevant for internal applicants only) : 9
The Location : Islamabad, Pakistan - Ahmedabad, Gurgaon, Hyderabad, India
The Team : The Primary Account Team is a global team within Market Intelligence at S&P Global and composed of experienced professionals with sales and relationship management expertise.
The team is casual, friendly, with an entrepreneurial atmosphere and a self-disruptive spirit. We value innovation, partnership and it is crucial that you are a great team member in order to be successful within our organization.
The Impact : Your work will enhance customer experience, improve retention, and lower the cost of sales overall aiding to drive strategic growth.
You will create and evolve step-by-step workflows, leveraging predictive analytics and retention strategies for customer communication across the revenue lifecycle to build winning processes that book more meetings, shorten deal cycles, and ultimately deliver a superior customer experience across all touchpoints of the customer journey.
In addition, you’ll work to create programming to motivate our frontline reps and improve sales and retention.
Support the launch and maintenance of cadences by partnering with AMs to identify appropriate contacts / leads and assign to AMs within SalesLoft.
Review, innovate AM workflows, working across the team to surface and share best practices and disrupt current practices.
Partner with assigned Team Leads to identify areas for campaign focus.
Collect and improve artifacts to support workflows, which may take the form of email templates, PowerPoint templates, talk tracks, etc.
Conduct training sessions on new cadences to socialize to AMs globally and ensure understanding of approach and related tasks.
Partner with direct manager to create communications plans around training sessions and available cadences.
Conduct regular brainstorming sessions across the Primary team to identify areas of improvement and execute as needed.
When available, collaborate with Product Owner to identify triggers to initiate cadences and integrate them into the cadence building process.
Conduct regular stakeholder review meetings with AMs to understand current adoption and additional areas for incorporation of the SalesLoft product.
Develop programming to help Team Primary ring the bell on big wins and celebrate success stories, track KPIs, and report out to the larger team.
What We’re Looking For :
Basic Qualifications :
Bachelor’s Degree in Business, Marketing, or Related Field
3+ Years of Work Experience
Experience in Project Management; The incumbent should have the ability to manage multiple tasks and remain cognizant of deadlines and schedules.
Ability to communicate effectively with all levels of management and collaborate with others beyond one’s reporting line.
Experience in Salesforce CRM Reporting / List Creation
About Company Statement :
S&P Global Market Intelligence
At S&P Global Market Intelligence, we know that not all information is important some of it is vital. Accurate, deep and insightful.
We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk.
Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE : SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence.
For more information, visit www.spglobal.com / marketintelligence
EOE Statement :
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race / ethnicity, sex, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law.
20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
Job ID : 267282
Posted On : 2021-11-03
Location : Islamabad, Pakistan