Head of Operations-New Verticals

Foodpanda

Karachi

1d ago

Position Title : Head of Operations- New Verticals

Company : Foodpanda

Location : Nationwide

Do you love food and convenience put together? Then you just might love foodpanda.

foodpanda is the leading, on-demand food delivery company, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an all hands on deck environment and hire those who can thrive in a startup culture.

We are looking for an experienced Head of Operations, New Verticals to set up, oversee and scale the daily operations in Pakistan for a new business line.

You will wear many hats - meticulous planning to launch an exciting new business, instill operational efficiency in processes, oversee launch and maintenance of warehouses and above all, be a strong leader driving the business forward.

About the role :

This role will be based in Pakistan and will report to the Director of New Verticals.

Responsibilities :

Liaise with Director of New Verticals to set up launch plans and goals for the business from an operational standpoint

Build and lead New Vertical Ops team : define hiring needs, allocate resources, coach team members and maintain high motivation

Plan and monitor the day-to-day running of business in warehouses across the city to ensure smooth progress and high achievement across multiple operational KPIs

Coordinate operations - inbound / outbound processing, picking & packing, inventory management

Work closely with multiple stakeholders and highlight bottlenecks early

Collaborate with the Commercial team to manage procurement processes and plan demand

Identify areas of improving operational and financial metrics, and implement such projects

Work on solutions to scale, while overseeing the growth of our business. Your processes and projects will directly contribute to growth

Maintain safe work environment for team members in accordance with health and safety regulations, including elimination of accidents

Requirements :

A proven experience as Head of Operations or equivalent position in a fast moving company

5 years experience in warehouse management, retail distribution operations, logistics and / or supply chain management, or an equivalent combination of education and experience

Prior experience in warehouse setup would be a strong asset

Excellent organizational and leadership abilities

Outstanding communication and people skills

Knowledge of industry’s legal rules and guidelines

In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)

Working knowledge of data analysis and performance / operation metrics

Familiarity with Warehouse Management Systems preferred

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