Position Title : Head of Operations- New Verticals
Company : Foodpanda
Location : Nationwide
Do you love food and convenience put together? Then you just might love foodpanda.
foodpanda is the leading, on-demand food delivery company, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an all hands on deck environment and hire those who can thrive in a startup culture.
We are looking for an experienced Head of Operations, New Verticals to set up, oversee and scale the daily operations in Pakistan for a new business line.
You will wear many hats - meticulous planning to launch an exciting new business, instill operational efficiency in processes, oversee launch and maintenance of warehouses and above all, be a strong leader driving the business forward.
About the role :
This role will be based in Pakistan and will report to the Director of New Verticals.
Liaise with Director of New Verticals to set up launch plans and goals for the business from an operational standpoint
Build and lead New Vertical Ops team : define hiring needs, allocate resources, coach team members and maintain high motivation
Plan and monitor the day-to-day running of business in warehouses across the city to ensure smooth progress and high achievement across multiple operational KPIs
Coordinate operations - inbound / outbound processing, picking & packing, inventory management
Work closely with multiple stakeholders and highlight bottlenecks early
Collaborate with the Commercial team to manage procurement processes and plan demand
Identify areas of improving operational and financial metrics, and implement such projects
Work on solutions to scale, while overseeing the growth of our business. Your processes and projects will directly contribute to growth
Maintain safe work environment for team members in accordance with health and safety regulations, including elimination of accidents
A proven experience as Head of Operations or equivalent position in a fast moving company
5 years experience in warehouse management, retail distribution operations, logistics and / or supply chain management, or an equivalent combination of education and experience
Prior experience in warehouse setup would be a strong asset
Excellent organizational and leadership abilities
Outstanding communication and people skills
Knowledge of industry’s legal rules and guidelines
In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
Working knowledge of data analysis and performance / operation metrics
Familiarity with Warehouse Management Systems preferred