Grade : L4 Last Date to Apply : 14th Nov 2019 As one of the top employers in the country, Jazz has a set of very strong organizational values, it expects its employees to build a unique culture, a flourishing lifestyle and continuous learning and development.
The values all Jazz employees exhibit and expected to practice are being entrepreneurial, innovative, collaborative, customer obsessed and truthful.
Our team & you We’re a world-class organization and have assembled the right team to begin scaling aggressively. This is an opportunity for someone who wants to be part of something big and transformative, someone who will play a critical role in driving our success and to continue and change the lives of our 58+ million customers.
Participates and supports in the Continuous Improvements & S2P transformation journeys and digital transformation road-map of Finance department.
These responsibilities are carried out WITH the objective to ensure service quality and business continuity in line with defined parameters, deliver operational excellence, ensure compliance with the controls framework and develop talent WITHIN the limits of organizational policies and SOPs, functional / departmental objectives, defined KPIs / SLAs and directions / guidelines from supervisor.
Service Management : Implements a flexible and transparent service management framework for achieving defined targets Attends service review meetings on monthly basis to present SLAs results, exchange opinion on action points and projects to upscale productivity and outcomesAdministers service quality improvement by conducting customer satisfaction surveys and gathering feedback Receives action points, agree / provide timelines, responsibilities etc.
and ensures that all such requirements are met accurately and in a timely mannerDiscusses service matters and processes with the line manager and relevant stakeholders in tactical meetings on weekly basis in order to ensure improvement and maintenance of service qualityEngages in the overall digital transformation road map of finance departments Compliance and Controls Ensures that all agreed KPIs and SLAs are compiled with by the teamEnsures that all controls and compliance requirements are complied with, both at processes and execution levelsEnsures that all key controls in S2P Operations domain are always in effective stateSupports internal controls team in carrying out management self-
Handles administrative issues related to HR i.e. recruitment of talent, conflict management, grievances handling, disciplinary issues etc.
of the Department A bit about you : We are looking for someone with a positive mindset who believes in collaboration with excellent communication skills with : ·A member of any professional accounting body, with 10 + years in Finance / Accounting / Operations and Team Handling Experience·Strong Business Acumen·Clear understanding of Customer Centric Approach·Extensive knowledge of Accounts Payable and Procurement Operations Processes, particularly in Oracle environment.
Experience in Oracle Fusion / Cloud will be an advantage·In-depth knowledge of Stakeholder management·Good knowledge of IFRS and accounting concepts.
Our pioneering spirit is embodied in our values to be customer obsessed, entrepreneurial, innovative, collaborative, and truthful.