Operations Manager - Cafeteria
Tandoori Restaurant
Islamabad, Islamabad, PK
7h ago
source : WHATJOBS

Responsible to monitor and manage complete departmental / cafe activities.

Timely Reading / Checking and replying to emails.

ISO implementation i.e. ISO-9001-2008 Management, ISO-22000 Food Safety Management, QHSAS-18000.

HSE Objectives, Guidelines, / Implementation & Review.

To ensure that TANDOORI policy and procedures are implemented at all levels.

To evaluate the staff performance and give rating.

To monitor the client satisfaction and enhance the satisfaction by using resource in respect of services, HSE and general administration.

Ensuring that processes needed for the maintenance quality assurance is established or implemented and maintained.

Plan and make monthly agendas and present to the Management.

Maintain expenses below budget through accurate planning, waste reduction.

Motivated staff to execute an exceptional level of service leading to a direct increase in loyal, repeat customers.

Created catering opportunities through direct promotion coupled with accurate and timely execution of all deliveries to local companies.

Accepted and excelled at new job responsibilities outside the area of daily management of café including menu design and marketing activities.

Day to day interaction with clients to understand their needs and complaints and solve them timely.

Manage management reports i.e. DBRs on daily basis with proper verification.

Ensure proper sales & marketing strategies to increase daily sales.

Responsible to properly open and close the relevant café, and evaluating / filling the daily checklist in that regard.Ensure inventory levels in store are always up to the mark, without variance, and in perfect condition.

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