Who are we?
Afiniti is the world’s leading applied artificial intelligence and advanced analytics provider. Afiniti Enterprise Behavioral Pairing™ uses artificial intelligence to identify subtle and valuable patterns of human interaction in order to pair individuals on the basis of behavior, leading to more successful interactions and measurable increases in enterprise profitability.
Afiniti operates throughout the world, and has measurably driven billions of dollars in incremental value for our clients.
Afiniti is looking for a Front Desk Officer for our Islamabad office. We are looking for a pleasant personality to undertake all receptionist / front desk duties at the desk of our main entrance.
That will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined.
The candidate should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Receive letters, packages etc. and distribute them- courier management
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary via the procurement team
Keep updated records and files (for stocks and ingress and egress of goods and supplies)
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)
Maintaining library, schedules, attendance, expense reports & seating plans
The ideal candidate will have
Minimum 3 to 4 years of proven experience as front desk representative or relevant position
Must be able to work flexible hours but primarily PAK hours 10 AM and onwards
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and book keeping
Proficient in English (verbal and written)
Excellent communication skills (written and verbal)
Proficient with MS Word, power point and Excel and all operating systems (Advanced)
Strong communication and people skills
Good organizational and multi-tasking abilities
Management of national / international courier / shipments & account management
Stock / inventory management
Excellent planning and organizational skills
Analytical and problem-solving skills
Team working & problem solving
Assist & support in administrative tasks
Attention to detail but also the ability to see the implications for the bigger picture
Organization, time management, prioritizing and the ability to handle a complex, varied workload
Education & Qualifications
Bachelor’s degree in a relevant discipline
Salary & Package
As well as a competitive base salary dependent on the number of years of experience, we also offer Corporate benefits.