Senior Executive : Analytics & Insights (Customer Success)
NielsenIQ
Karachi, Sindh, pk
14h ago

NielsenIQ Customer Success places our clients at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence.

We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.

Working in this role, you will assist with the execution of projects by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations.

Responsibilities

  • Summarize data in tables, charts, and graphs
  • Analyze sales data and consumer data
  • Set-up and refresh cyclical reports (up to 20% FTE)
  • Draft reports and presentations with simple data interpretation (category overview as well as issue-based)
  • Review data for errors and inconsistencies
  • Use internal tools and data sources
  • Follow and fully owns the Center of Excellence (COE) ways of the working process
  • Qualifications

  • University degree in Marketing, Mathematics, Statistics or other related fields is a must, preferred Post Graduate
  • Minimum 2 yrs of working experience in Market Research
  • Knowledge of using advanced Excel, Power BI or Tableau would be an advantage
  • Strong analytical mind and excellent numerical skills
  • Strong communication skills & visualization skills interested in storytelling techniques
  • High level of client service skills and understanding of growth and brand strategy
  • Business acumen and good knowledge of the market dynamics
  • Comfortable working in a digital-enabled environment
  • Additional Information

    About NielsenIQ

    NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide.

    We provide consumer packaged goods manufacturers / fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow.

    Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.

    We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population.

    For more information, visit .

    NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity / Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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