Head Telesales Outbound Unit
Habib Bank Limited
Karachi, Sindh, PK
16m ago
source : Mehnat Mazdoori

HBL is looking to hire a Head Telesales Outbound Unit in Digital Customer Experience, Karachi who will be responsible for the end-to-end monitoring and performance management of the Outbound Unit Telesales & Service Teams. Job Details :

  • Oversee the Outbound Unit KPIs on a monthly basis in order to ensure that all monthly and yearly performance metrics are met.
  • Oversee and manage processes, campaigns and projects in order to ensure utmost sales and service quality and to avoid miss-selling.
  • Represent the Telesales Outbound Unit in monthly business review meetings to report metrics and propose strategies for growth.
  • Carry out all hiring, budgeting and capacity planning for the Outbound Unit. Location : Karachi Education : Bachelor’s or Master’s Degree Experience : 10+ years’ relevant banking experience in call center, customer services, or sales If you are a graduate from HEC recognized institution, visit https : / / lnkd.
  • in / eyTuwPk. Last Date to Apply : 12th July, 2021 We are an equal opportunity employer & value diversity.

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