Customer Support Representative
LiveChat World Wide
Lahore, Lahore, Pakistan
1d ago
source : Mustakbil

Responsibilities :

  • Maintaining a positive, empathetic and professional attitude toward customers at all times and provide exceptional Customer Experience
  • Responding promptly to customer inquiries, complaints and queries
  • Communicating with customers through various channels including Calls, Chats, Emails e.t.c.
  • Acknowledging and resolving customer complaints and make necessary correspondence
  • Logging the details in relevant CRM software and providing timely updates
  • Upselling and conversion passive prospects into long term customers
  • Warm and Cold calling to make sales as per provided targets
  • Requirements :

  • Minimum Intermediate or Bachelors degree
  • Previous call center experience (if applicable) is good to have
  • Must be comfortable working in shifts
  • Good verbal and spoken skills wrt to English language
  • Must be able to deal with pressure
  • Job Rewards and Benefits

    Leaves Sports and Entertainment

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form