Do you love food and convenience put together? Then you would definitely love foodpanda!
You wanted something simpler, so we made it. A team of problem solvers, designers, thinkers and tinkers, working around the clock to make online food ordering easy, fast and fun.
foodpanda is the leading, on-demand food delivery company in Pakistan, bringing thousands of your best loved restaurants online into your home or office -
fast! We’re all about bringing on the smartest folks as we continue to grow with an all hands on deck environment and hire those who can thrive in a start-up culture.
We’re looking for a highly-driven and motivated Head of Delivery & Logistics for our team in Pakistan. If you are looking for a place where you can gain hands-
on exposure and have direct impact, then this may be the place for you!
The ideal candidate will have a track record as a significant individual contributor comfortable working independently, whilst working closely with the management team.
This role will be based in Pakistan and will report to the CEO.
About the job :
As our Head of Logistics, you will be responsible for setting up and optimizing processes, while running the day to day operations of the business :
Lead the Logistics team
Lead Logistics strategy - Challenge the status quo and find innovative ways to improve the ecosystem.
Full ownership of Logistics P&L
Analyse and track KPIs to improve the delivery setup and overall performance, and take customer experience to the next level
Scale and maintain our rider fleet - Ensure a constant and adequate inflow of rider supply and focus on rider retention, community and engagement
Competitive Intelligence - Keep active track of competitors and stay ahead of the curve, in competitiveness and innovation
Feedback on tech product and manage roll-outs - Ensure seamless app and feature roll outs to improve operational efficiency and user (rider / ops team) experience
Support other departments with operational guidance and resources
Lead the strategy and expansion of our Cloud Kitchens project (managing and opening facilities from which we operate delivery-focused restaurants)
You have successfully completed a relevant Bachelor’s degree; a relevant Master’s degree is a strong plus
You have at least 3+ years of work experience in operations, consulting, banking or a high growth start-up
You have strong leadership and communication skills, work independently and are reliable
You are process-oriented and data-driven
Experience with Microsoft Office, especially Excel, or Google equivalents
Your knowledge of the internet and e-commerce sector is solid
You are driven and ambitious
You are very proactive and could lead independent projects
Excellent English skills.