Associate Program Manager
i2c Inc
Lahore, Punyab, Pakistan
6d ago

Job Description :

  • Develop a thorough understanding of the company’s products and services.
  • Develop strong understanding of clients’ business needs and goals.
  • Help clients implement their business models in the MyCardPlace system.
  • Help clients best utilize the MyCardPlace system to its complete potential.
  • Be an active participant in client’s strategy planning and provide ready to use solutions to add value to the client’s Value Proposition.
  • Conduct regular meetings with clients to provide consultancy on portfolio growth using all possible channels .
  • Analyzes, business processes and transactions data to draw refined information that provides insight and value-added information to decision makers and key stakeholders.
  • Actively monitor client business, identify gaps and issues and take appropriate measures.
  • Develop complete understanding of each program in the portfolio.
  • Coordinate with internal teams for swift resolution of operational issues.
  • Responsible for coordinating internally with account management team to deliver operational support to clients.
  • We are looking for

  • Bachelors or Master’s Degree in Information Technology
  • 2-4 years of project management, marketing and or client facing experience
  • Skills :

  • Ready to work in a 24 / 7, fast-paced environment
  • Strong understanding of tools and technologies
  • Strong grip on productivity tools and data extraction techniques
  • Hands on experience with databases will be a plus
  • Strong listening and learning abilities
  • Good customer experience sense
  • Strong verbal and written communication skills
  • Excellent interpersonal and team skills
  • Strong problem solving and analytical skills
  • Flexibility to work in a diverse environment
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