Specialist, Research Operations
About S&P Global Market Intelligence:
Islamabad, PK
1d ago

Shift Requirements : The job requires you to work in the night shift (US hours).

The Team : We will enable you to become a successful professional and gain valuable global exposure by working closely with the world’s largest investment banks, investment firms and corporations.

We are a warm and close-knit group with a presence in global locations including the United Kingdom, North America, and Pakistan.

The Impact : You will be responsible for effectively ensuring that our clients are properly entitled to have the correct access setup for third-party investment research on our platforms, supporting sales and commercial efforts to drive revenue, and retaining and supporting contributor relationships with our research providers globally.

What is in it for you :

  • You get to improve social skills while interacting with industry leaders across the globe
  • You become a part of a truly global team culture
  • You develop comprehensive industry knowledge
  • Become part of a company that is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward extraordinary performance with growth opportunities
  • Based on planned growth & initiatives, you can emerge to the next role i.e Senior Analyst and more to act as a mentor for a global team
  • Responsibilities :

  • You will maintain and improve existing Research Network operations to ensure client satisfaction and help benefit our company, clients, and research providers
  • You will provide detailed support for research providers, including entitling / disentitling their clients and providing training on reporting / processing tools
  • You'd be required to analyze and troubleshoot Client Support Requests received for issues related to the Capital IQ Investment Research product
  • You will give analytics that supports our sales team and help continue growing our research business, including generating and communicating client-ready entitlement reports and email templates
  • You dedicatedly identify entitlement issues for current subscribers and minimize risk
  • What are we looking for :

  • Strong communication and social skills.
  • Knowledge of MS Excel (Pivot Table, V / H- Look ups)VBA and DBMS is a plus
  • Ability to work on team-based projects, as well as work independently within shifting priorities
  • Fluency and eloquence in English is required; other languages are a plus
  • Strong analytical skills; workable understanding of MS Excel and databases is a plus
  • Demonstrated customer service or sales abilities; experience working with global clients will be a great skill to have
  • Basic Qualifications :
  • Minimum of a Bachelor degree in Business Administration or Computer Science and / or relevant work experience required
  • Succinct communication skills
  • Tight-knit collaboration skills
  • Proficient ability to navigate and use common computer programs
  • 1 - 2 years of experience working on Data Analytics
  • At S&P Global Market Intelligence, we know that not all information is important some of it is vital. Accurate, deep and insightful.

    We integrate financial and industry data, research, and news into tools that help track performance, generate alpha, identify investment ideas, understand industry dynamics, perform valuation and assess credit risk.

    Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

    Market Intelligence is a division of S&P Global (NYSE : SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence.

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