Foodpanda, is the Berlin-based food delivery service that partners exclusively with beloved local restaurants to deliver quality meals in over 70 cities worldwide.
We are currently looking for an energetic individual to join our Quality Assurance Team in Karachi.
If you think that your skills can add into our efficiency, then this is the place for you! We’re looking for people who love to play with data, have high intellectual abilities and always keeps questioning as how to make things more efficient.
If you want to solve real - world case studies, and gain an insight into the world of a very versatile organization, join up!
As an Associate - Quality Assurance, you’ll be interacting with the professionals of Live & Service Operations. You’ll evaluate them over the processes designed, to see the employees are abiding by the processes and providing precise resolutions, to give a remarkable customer service experience.
You’ll be working over the Standard Operating Procedures (SOPs) to identify the loopholes and cover it up with your new innovative ideas as to how the processes can be made more efficient.
Read contracts, match them with KPIs to maintain a quality check; it may be repetitive and monotonous
A little About Us :