Supplier Performance Manager - New Verticals
Pakistan, Karachi
2d ago

Department : New Verticals

Foodpanda is the leading, on-demand food delivery company in Pakistan, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an all hands on deck environment and hire those who can thrive in a start-up culture.

We’re looking for a highly driven, motivated and experienced Supplier Performance Manager to join our New Verticals team in Pakistan.

If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you!

Responsibilities :

  • Establish and conduct a regular measure of performance (KPI) review with Vendors (Weekly, Monthly and Quarterly) to ensure results are in line with business priorities and expectations.
  • Conduct regular one to one with all key partners throughout the vendor chain to ensure clear understanding of development, planning, expectations, and goals.
  • Regularly evaluate the performance of Vendors and sites which culminates to a high-quality annual performance review.
  • Engage various supporting functions such as operations, commercial and content managers to understand vendor performance and proactively identify successes and opportunities.
  • Prepare regular updates focusing on vendor services, risks, issues, and continuous improvement opportunities.
  • Organize and maintain vendor contracts; facilitate renewals or non-renewals effectively.
  • Ability to use critical thinking to understand business needs and vendor offerings to make recommendations to stakeholders for how to move forward.
  • Assist with the development of communication of standards, processes, and procedures for new vendor onboarding.
  • Thoroughly investigate instances where customer experiences are impacted and negotiate resolutions.
  • Identify areas of weakness in vendor’s performance and determine solutions.
  • Collaborate with category and warehouse managers to actively manage vendor partners.
  • Requirements :

  • You have 4+ years of working experience with FMCG / Retail or Manufacturing.
  • A relevant bachelor’s degree is mandatory, masters will be preferred.
  • Experienced in Data Analytics with core competency in Microsoft Excel, Tableau, Google Studio, Power BI. SQL is a big plus.
  • Team player. We are looking for someone who fits the team and the company culture.
  • Ability to work in a collaborative and cooperative team setting, with numerous interactions with internal and external customers.
  • Prior People Management experience
  • Excellent communication skills in English, additional languages are a plus.
  • How to apply :

    Send updated resume at saman.zehra mentioning Supplier Performance Manager in the subject line.

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