Country Manager - Pakistan
Lahore, PK
1d ago

The ENTERTAINER is a leading digital company whose main goal is to add value to consumers by bringing them the best incentive offers globally.

We are a data-driven, 100% digital, tech company. Providing first-rate offers across renowned dining, leisure, entertainment and hotel brands worldwide, the ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we go.

We believe that experience is everything , resulting in our passion for creating unforgettable experiences for both our customers, partners and employees.

The Team

The E-business team’s mission is to build simple, user-friendly digital experiences that delight the millions who use our products.

The team’s responsibilities include product innovation, engineering, infrastructure, project delivery, data, IT & Ops. We work in an agile, fast-paced environment and align closely with teams across the business to identify, build and support the best possible solutions for our users.

We’re passionate, curious, a bit intense and a lot of fun. All at the same time.

The Country Manager will

  • Manage all technology daily operations and continually evaluate them according to business needs
  • Work with the Tribe leads to optimise squads and resources
  • Ensure the team can work in an agile way through training, feedback sessions and structure
  • Be responsible for reduction in attrition, accuracy of estimates and quality
  • Create and implement strategies, policies and systems to meet business objectives
  • Analyse the business requirements of all departments to determine their technology needs
  • Ensure projects are delivered on time & within budget with quality
  • Delegate technical responsibilities and monitor the progress of projects
  • Identify any risks to the roadmap and its delivery and report to management
  • Identify the need for upgrades, configurations or new systems and report to management
  • Ensure highest levels of quality assurance
  • Prepare a variety of status reports on projects and the company's technology status, goals and progress
  • Manage, train and develop employees in all departments
  • Be a mentor and support to the team
  • Ensure appropriate controls & procedures are in place and complied with
  • work with the Head of Infrastructure and Security to eliminate security vulnerabilities with strategic solutions that increase data security
  • Manage and support the implementation of new software and hardware
  • Identify and recommend new technology solutions and methods
  • Work with other departments to use new technologies to streamline company policies and rules
  • Identify what technologies can be used to improve the company's products and services
  • Keep track of industry trends and developments
  • Manage and track the support team and report on trends and issue status.
  • Experience required

  • Proven experience in a similar leadership role within the Technology industry
  • Solid technical background to manage, motivate and mentor people
  • Deep knowledge of Agile practices especially Scrum and the software development process and lifecycle.
  • Knowledge of technological trends to build strategy
  • Ability to conduct technological analysis and research
  • Excellent communication skills
  • Strong leadership and organisational abilities
  • Strategic thinking
  • Problem-solving
  • Advanced skills in Jira and Microsoft Office Outlook, Excel, Work, Power point
  • Expert knowledge of cloud infrastructure AWS and Azure and micro service architecture
  • BA / Bsc in Computer Science, Engineering or a related field; MBA or other relevant graduate degree is a plus
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