Circle Technology Head - North
Telenor Pakistan
Pakistan, Islamabad
5d ago

Employment Type : This is a full time, permanent position.

Location : This role is based in Islamabad, Pakistan.

Grade : This is a grade 4 position.

The Role : Circle Technology is an essential domain of the Technology division making significant contributions towards divisional and company strategic goals.

This domain focuses on improving customer experience through modernized tools, conducting smart operations through innovative solutions, and supporting business objectives by aligning with key strategic goals.

Your Impactful goals will include :

  • RAN Network Voice and Data KPI Performance management
  • Smart Operations with optimized OPEX and operational excellence for continuous improvement
  • Energy OPEX reduction initiatives to drive efficiency in network energy consumption area
  • RF Network Optimization KPIs and customer experience improvement
  • Drive initiatives to improve Network NPS in North regions
  • Network Availability KPI improvement drive in an outsource operating model
  • Vendor SLA management and performance Governance
  • Network Preventive maintenance activities Governance and performance drive
  • Modernize way of work integration through available Tools
  • Regional areas visits and engagement with regional Sales teams to support business activities
  • Drive network performance improvement through Vendors / business partners
  • Stakeholder management through effective relationship building
  • Periodic formal engagement with internal stakeholders, PGA, Legal
  • Financial discipline in line with company guidelines
  • Devise plans to improve cluster level profitability by optimizing technology OPEX
  • Coordination and Collaboration with sharing Network partners
  • Essential Responsibilities :

  • monitoring and improvement plans for low performing areas / ZonesNetwork KPI
  • Weekly / daily performance analysis and teams engagement
  • Daily performance management meeting with outsourced vendors
  • Weekly / Monthly activities Financial reconciliation for regional activities
  • Regional Business cases review and approval process to secure
  • Network preventive maintenance activities review
  • Energy OPEX daily dashboard review and low performing sites action plans progress tracking
  • Integrated Tool's effect realization and improvement areas to highlight to vendors
  • Cluster-based KPI achievement view and guidance to teams
  • Customer complaints dashboard review
  • RF KPI dashboard and follow up on PTA and quarterly improvement plans
  • Network preventive maintenance gap analysis and improvement recommendations
  • Regional action register follow up for areas to improve after each PM cycle
  • Your Career Path :

  • Expand and develop expertise in Business and technology domains
  • Broaden technology and business knowledge
  • Career development through exposure at different management forums
  • Career planning and opportunities to excel to Director and CXO level based on individual strengths
  • Learning opportunities through well-defined development plans and management training
  • What we’re looking for?

    Basic Qualifications :

  • Bachelor’s in engineering in Electrical / Electronics / Telecommunications.
  • Preferred Qualifications :

  • Strong negotiation and analytical skills
  • Leadership and team management
  • Interpersonal skills
  • Process and project management Skills
  • High performance under critical situation and incident handling skills
  • Presentation & Communication skills
  • Technical knowledge of Telecom networks and site power infrastructure
  • Work experience :

    A minimum of 10+ years of relevant work experience in the Telecom field, and in a leadership role

    Why should you join Telenor?

    At Telenor Pakistan, we provide you the platform to work in a challenging and rewarding environment to become a skilled professional in your chosen field of interest.

    As one of the top employers of the country, we enable you to realize your dreams in a collaborative environment of diversity and openness to new mindsets.

    As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit.

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