Senior RAN Specialist
Islamabad, Pakistan, Pakistan
2d ago

ASSIGNMENT- Ensures the management and supervision of managed and / or outsourced network infrastructureelements or systems.

MAIN ACTIVITIES- Ensures the network performance analysis are carried out and initiates the resolutions of theanalysis.- Proactively detects and resolve network faults and incidents, informs Service Desk orcustomers, using processes and platforms to deliver 24x7x365 monitoring of the infrastructure.

  • Coordinates field operation activities to deliver corrective equipment, network and sitemaintenance- Continuously ensures that best practices are applied and learnings from previous issues inperformance are capitalized and shared with peers;
  • is also responsible for ensuring that relevantdecisions and actions are taken.- Is the key contact for customer in its network management ;
  • is responsible for creating,maintaining and improving the relationship with the customer on a day-to-day basis : operationsreview, escalation (if necessary), reportingWORKING MODE-

    On a daily contact with the customer- Works closely with the PM to follow the services to deliver- Collaborates with Sales team in case of new services proposal COMPETENCIES-

    Communication- Consulting & Customer Business- Support- Network Operations- Financial Management- Partner & Customer Relationship Mngt-

    Architecture & Solution BuildingSKILLS- Strategy analysis- Business Model & Planning- Business case development- Market analysis-

    Benchmarking & Best Practice identification- Service Provider Marketing, offer management& pricing

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