IT Support Specialist
KeepTruckin
Lahore, Punjab, Pakistan
5d ago

About the Job :

Candidate must be experience in related field, certifications and trainings will be plus.

In first 3-6 Months, he will be able to run IT operations for around 500 users including solution planning and design and ongoing support to users.

Candidate must be comfortable with rotational shifts.

Responsibilities :

  • Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
  • Manage daily operations of the IT department
  • Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
  • Coordinate the needs of in-house IT experts and remote employees, vendors and contractors
  • Assist with the installation of new hardware and software and help train employees on its use
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment
  • Install and configure wireless networking equipment
  • Identify the causes of networking problems, using diagnostic testing software and equipment
  • Configure security settings or access permissions for groups or individuals
  • Configure SIP and other VoIP devices for network
  • Qualifications :

  • Minimum 16 years of education in Information Technology or relative subjects
  • Microsoft, Cisco, Linux, Certified IT Specialist would be plus
  • 2+ years’ experience in information technology
  • Preference given to candidates with the following : CCNA, CCNP, CCDP, CCDA, MCP, MCSA, MCSE, MCITP, ITIL
  • Ability to work under pressure and handle multiple problems simultaneously
  • Effective written and verbal communication skills
  • Comfortable with rotational shifts
  • Knowledge of hardware and software technologies and concept
  • As an equal opportunity employer, we are committed to diversity in the workforce. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally recognized basis, including, but not limited to;
  • race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

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