Requisition Number : 211936Job Category : ConsultingLahore, Punjab PK
Teradata (NYSE : TDC) is the leading multi-cloud data platform company for enterprise analytics, transforming how businesses work and people live through the power of data.
At Teradata, we are leading the data era. As enterprises address today’s digital economy, they are faced with new competition and consumer expectations and are turning to data to power their future.
Teradata has worked with the largest companies in the world for 40+ years, bringing our experience and expertise to support global enterprises with their most demanding, mission-critical, complex, and large-scale data needs.
Teradata is recognized as a leader in the cloud, data, and analytics spaces by top analyst firms, Gartner and Forrester, and Fortune Magazine as well.
Our connected multi-cloud data platform for enterprise analytics, Teradata Vantage™, is an extremely scalable, secure, and resilient offering that simplifies ecosystems by connecting data and making it easier to uncover insights from across the organization regardless of where that data resides.
With Vantage, we enable companies to modernize their data management, from start to scale. Every day, millions of users benefit from our open data platform.
Empowering customers and partners to develop and build how they like, we enable hundreds of business outcomes and solutions, including improving customer experience and profitability, driving operational efficiency, realizing financial transformation, or achieving operational efficiency.
As the world of data grows, we are the leader in enabling the future of connected businesses, powered by data intelligence.
We are committed to delivering on this vision by following sustainable business practices and with a strong focus on diversity, equity, and inclusion.
We believe that only by embracing diversity of identity, thought, background, expression, and perspective can we solve today’s challenges and reimagine tomorrow’s world.
Senior Teradata Applications Consultant / Senior Applications Specialist
Teradata Applications / Senior Applications Consultant is responsible for participating in the successful implementation and deployment of marketing applications with a focus on Campaigns, Customer Interactions and real time marketing components.
This includes, but not limited to designing & developing campaigning data marts, defining applications’ architecture, writing extensions, processing engines and integrating with 3rd party marketing applications and touchpoints.
KEY RESPONSIBILITY AREAS :
Be a trusted advisor to the client’s decision makers by establishing credibility and expertise in Campaign Management, Inbound Marketing, Real Time Interaction Manager (RTIM) and Teradata’s solution offerings.
Understand customer needs and recommend the right solutions at the right time.
Develop, communicate and execute implementation project’s work streams strategies and initiatives
Install, configure, customize, administer, operate & optimize Teradata Applications (CIM / RTIM).
Integrate CIM / RTIM with other Teradata & 3rd party applications (On Premises and Cloud products)
Provide Business and Technical Consulting Services to support the Teradata Applications
Debug, troubleshoot, and fix configuration and integration issues.
Assist in audit of the current state of Teradata Applications implementation and remediation plans
Conduct A / B and multivariate testing
Work at client sites and remotely demonstrating the highest level of professionalism and ethics
Capable of handling discovery consulting sessions with business analysts, end-users, and IT personnel
Knowledge of the enterprise application implementation process, from business requirements through design and prototyping, build and unit tests, Quality assurance and business acceptance phases, deployment and customer care hand-over
Broad understanding of governance best practices for digital marketing, data-driven marketing and business intelligence
Recommend practice improvements based on lessons learned
Participate in knowledge transfer activities
Participate and contributes towards development of other Technical Consultants
Perform other job duties as assigned.
Excellent customer service skills.
Motivated, Innovative and Resourceful
Operates with a sense of urgency
Ability to work flexibly in a rapidly changing, ambiguous and often pressure-filled environment
Ability to train and coach others
High level of personal integrity
Proven high level of initiative, self-motivation and enthusiasm
Focuses on results and success, conveying a sense of urgency and driving issues to closure
Optimizes use of available resources
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
Bachelors in CS / IT or equivalent
6+ years of progressive experience in / around CRM, business intelligence, Web and e-business and advanced analytical environments
Proficient with one of industry standard CRM solutions (Salesforce, PEGA, MS Dynamics, IBM UNICA etc.) and Google Analytics, or any web or digital measurement tools
Excellent written and verbal communication skills to create and deliver proposals, presentations, etc.
Experience of any event streaming or message queueing platforms such as Apache Kafka, Spark, ActiveMQ etc.
Strong experience with Java or a .NET language and shell scripting
Strong database concepts and SQL programming skills.
Experience with version control or source code repositories to include : SVN, GitHub, Artifactory etc.
Strong presentation skills
A structured, professional and logical approach management and work
Be able to work independently, while adhering to practice procedures & processes
Experience and knowledge of CIM (Customer Interaction Manager) and RTIM (Real-Time Interaction Manager)
Previous training and exposure to any industry standard CRM solution (Salesforce, PEGA, MS Dynamics, IBM UNICA etc.) implementation / development and consulting experience
Previous experience working with statistics or AdWords, Google Analytics, floodlights, Tapclicks etc.
Ideal background would include Telecom, Finance and Retail Industry knowledge
Experience with inbound marketing
Consulting soft skills in communicating, establishing of strategic direction, influencing others, negotiating skills, operational decision making, problem solving, facilitating and managing meetings, and questioning and probing
Have experience in dealing directly with clients, partners and colleagues on an international level
Experience and knowledge of Teradata technologies and solutions; architecture, utilities, tools and applications
Experience of building or using CI / CD pipelines for automated build and deployments using tools such Jenkins, Bamboo etc.
Experience developing for or maintaining enterprise web applications
Scrum and agile methodologies
Understanding of ETL design concepts.