Who are we?
360training.com is a leader in online training and certification across a wide range of industries and professions. 360training.
com provides customers with the training they need to get the jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today’s modern workforce.
By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.
At 360training.com, we promote a culture of excellence that fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best.
One thing our associates get to experience is the ability to make an impact on day one of working here. We offer quality health plans to meet a variety of needs, life and disability benefits, a retirement savings plan with company match, and a paid time off program.
Job Description :
The Regulatory Research Specialist is responsible for regulatory tasks execution, building and maintaining relationship with the regulators, instructor of records, vendors and external contractors etc.
that impacts the product line. The Regulatory Research Specialist is responsible to ensure regulatory compliance, tracking regulatory rule changes, interpret regulations and making sure the content of the courses is up to date.
This position is also responsible to work with the regulators at a state and national level to develop and maintain a knowledge-base related to state and national requirements for student and corporate level.
Also coordinate with a team dedicated to course renewals and reporting to ensure 100% compliance and regulatory retention.
Maintain a system for documenting, tracking and managing all regulatory filings. Complete and submit all required forms for course and provider approvals in a timely manner.
Manage course renewal process while working with the regulatory renewal team. Conduct initial and ongoing research pertinent to multiple industry education requirements.
Work with regulatory renewal team and oversee to improve process for submitting and renewing course and provider approvals.
This position is aligned within the product development team, so that product development team take well informed decisions under regulated framework according to the rules and regulations while ensuring compliance and managing potential regulatory risks.
Also, to make sure that new business opportunities are identified in time due to changing regulations and product team is well informed of the changing requirements to devise a successful business strategy and keep the existing programs current per industry specific needs.
Location : Karachi, Pakistan
Type of Employment : Contractual
Timings : 6 : 00 PM 03 : 0 AM PK Time
Department : Regulatory
Pay Scale : Market Competitive
Key Responsibilities :
Responsible to have a clear understanding of all the regulatory requirements and approval / compliance process for the assigned libraries.
Responsible to have precise and accurate documentation and interpretation of regulatory law and provide the accurate and required information to Product Development team.
Responsible to document any / all regulatory related docs (approval letters, important notices etc.)
Research and analysis of regulatory laws & rules and Business Intelligence document development and keep the Business Intelligence document updated and current with all the applicable rule changes.
Responsible to work with regulators at a state, County, Department and National level to develop and maintain a knowledge-based related to all levels’ regulatory requirements.
Conduct an ongoing research pertinent to meet industry compliance education requirements. Regulatory laws and rules research for any new business opportunity and perform regulatory research and analysis on any rule changes through state level website research.
Regulatory laws and rules analysis and communication with product development department for new course development and revision of regulatory courses.
Responsible to assist and support renewals and reporting teams with the required information for course approvals, course renewals, compliance reporting and mandatory content updates.
Responsible for Instructor research according to industry specific requirements and execute to sign the contract between contractor (instructor) and 360training.com.
Responsible to maintain good relationship with the contractors and ensure timely payments are made according to the signed contract.
Responsible to work with accounts team to ensure contractors are paid in timely manner.
Responsible to coordinate with instructors of any upcoming instructor development workshops or course schedules required by the regulators.
Responsible to ensure instructors keep their certifications / credentials updated as required by state regulators.
Maintain a system for documenting, tracking and managing all regulatory filings, updates.
Email coordination with internal and external customers related to any query.
Stablishing good relationship with the regulators via email and phone.
Responsible to do a Q / A for all the courses / products that have been released from the production to make sure they are meeting all the regulatory requirements and should be submitted to the regulator for regulatory review by meeting the 5 days SLA.
Making sure new submissions and renewals are submitted timely before expiration date by communicating the info with renewals team.
Making sure all course approvals information is timely and precisely updated in ACM
Product Pages audit for Regulatory courses to see metadata, regulatory information, marketing guidelines being followed per jurisdiction specific laws.
Work on all customer queries raised via ticket tracking system are resolved in a timely manner and assist the teams with the required information.
Making sure all the assigned quarterly goals are completed timely.
Required Skill Set :
The knowledge of Microsoft Office suite including advance use of spreadsheets.
Must be competent in the use of the internet and web-based applications.
Excellent verbal and written communication skills are required for any medium of internal or external communication with understanding of American English accent.
Fluent in English with neutral or American accent.
Must possess ability to build and maintain strong relationships with the regulators, accrediting agencies and officials of the government organizations that influence our business.
Must possess ability build and maintain strong relationships with external stake holders including but not limited to instructors, time-study contractors, subject matter experts, royalty partners and vendors etc.
Must have excellent understanding of training business under regulated framework.
Ability to work in pressure, able to commit and meet critical deadlines.
Practical knowledge of regulatory risk management, regulatory compliance, internal and external regulatory audits, and quantitative and qualitative research.
Must have excellent understanding of e-business with fast paced business environment.
Must possess strong analytical skills to analyze the rules and regulations for potential impact on the business, along with ability to interpret the rules in appropriate manner.
Must possess working knowledge of tracking regulatory rule change and proposed regulations.
Must be able to make decisions independently when required.
Required Behavior :
Must be highly organized, result oriented and self-motivated.
Ability to work in a fast-paced business environment with adaptability to change.
Attention to detail, accuracy and speed are required for completion of every project.
Ability to work independently with limited or no supervision.
Ability to stay calm and perform well under stressful conditions.
Ability to meet critical deadlines and follow up and follow through project schedules.
Self-accountability and peer-to-peer respectful accountability.
Experience & Qualification required
Bachelor of Commerce, Business Administration or any other equivalent degree is preferred. Other areas of study providing similar skill sets and experience can be also considered.
Must have minimum three years of hands on experience with regulatory risk and compliance management, compliance research with strong knowledge of product line and e-learning business model or in any relevant industry providing similar skill sets required by the job.
Must have minimum three years of experience of regulatory research and regulatory compliance, regulatory risk management and audits.