Customer Success Manager
IFSG Facilities Management Services LLC
lahore, PB, pk
6d ago

Job Description

This is a remote position.

IFSG are looking to hire an experienced Customer Success Manager to join our existing top-notch team. If you're excited to be part of a winning team, IFSG services is an excellent company for you.

Make your next career move with us.

  • Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.
  • Facilitate sales of all services according to company and client requirement.
  • Coordinate with customers and avoid any discontinuation from his or her end.
  • Assist customers with all knowledge on products and services and perform required repairs and prepare bills for same.
  • Administer all customer complaints and ensure timely resolution within required guidelines.
  • Supervise all unresolved compliant for sales.
  • Supervise all online chat, video meetings, and sales calls for prospects and new clients.
  • Ensure optimal level of client satisfaction at all times and process all orders on phone and through our website.
  • Job Requirements :

  • Excellent communication, interpersonal and presentation skills.
  • Previous working experience as an Outbound Sales for (x) year(s)
  • Networking aptitude
  • Fearless attitude and a hunter mentality
  • Requirements

    Job Requirements : Excellent communication, interpersonal and presentation skills. Previous working experience as an Outbound Sales for (x) year(s) Networking aptitude Fearless attitude and a hunter mentality

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