Merchandiser
MIMA Apparel
Lahore, Lahore, Pakistan
2d ago
source : Mustakbil

Job Description

  • Keep a regular liaison / follow up with buyers for any developments into orders.
  • Handling communication to customer along and ensure that each email is responded on time and in correct way and all issues remain resolved.
  • Coordination with buyers to understand the requirements of an order and packaging, export, payment terms till the finalization keeping in view that planned ex-factory / ship dates do not get affected and have the information on time.
  • Coordination with buyers in case of any required extension in inspection date / ex-factory / ship date.
  • Handling of customers complaint carefully under the guidance of Lead Merchandizer and in coordination with Production and BD Specialist.
  • Proper filing of emails (customer wise / order wise / work category wise) as well as preparing customer records for smooth correspondence and decision making in future.
  • In case of any operational issues in bulk production coordinate with the relevant customer and seek approval for changing the problematic operation.
  • Send Proto samples to customer on time and make sure to get approval of Proto samples from HOD before sending to customer to ensure accuracy (as per separately defined procedures).
  • Ensure timely booking of the consignment with the forwarder in coordination with the in-house Planning and Export department
  • Timely prepare all the costing, proforma and relevant documents. Afterwards share it with the in-house Exports department for contract development.
  • Follow up with buyers along with team to have approvals on submitted samples.
  • Assist the Lead Merchandizer in identifying new leather articles like new finishes, looks and in utilizing the material cost effectively.
  • Prepare style’s comments sheet describing leather properties on sketch and send to packing department.
  • Coordinate with sample and pattern department in case of any problem in pattern making or sample making.
  • Prepare leather and material order in light of sampling sheet and check for leather and material stock with concerned stores.
  • Coordinate with all departments during different stages of order planning and completion. Make sure correct ex-factory dates are communicated to buyers.
  • Validate each information of orders uploading in term of style validation, packaging validation and forward for further proceeding.
  • Get confirmation from concerned Sections for the work completion and perform final checking of job / order and coordinate with export department regarding timely delivery of order.
  • Packaging development with concerned Section and checking accuracy according to way of packing of that specific order.
  • Make sure that packaging developments / approvals are being forwarded correctly.

  • Make sure that booking are sent 3 days before the ex-factory date and export information as required.
  • Checking of booking, Export Information, CRO’s before sending to other departments to ensure accuracy and follow-up with Export department till getting the shipment planning and its dispatch.
  • Assist in the development of export documentation of orders and resolve any conflict where necessary.
  • Sealing of approved packaging and issuance to concerned sections after following procedure of issuance of sealing.
  • Follow up and check the production order status, leather, local and party materials.
  • Box marking and performing final Inspection of each order along with Quality Section
  • Making sure that shipment moves according to the buyer’s requirements and quality standards
  • Raise issues to Quality Head and add comments on the Inspection Report if not satisfied.
  • Prepare monthly reports like stock sold, leather ageing, customer wise sales / dispatches etc and submit to Lead Merchandizer.
  • Perform order closings through proper documentation.
  • Prepare and maintain Merchandizing records including customer order details, customer approved seals and sampling histories.
  • Prepare a reference log book to ensure traceability and ensure receiver’s signatures.
  • Ensure through concerned teams that customer’s audit, testing and compliance requirements are fully met.
  • Keep a close liaison with auditors and facilitate them with their audit visits at company
  • Correspond internally with Team Members and other departments make pre-audit arrangements.
  • Keep a regular follow-up for payments from the customers on Monthly-weekly basis and ensure timely payments.
  • Ensure following documents & their follow ups Payment InvoicesL / C Checking from concerned departmentShipment documentsBank to bank documents dispatch detailL / C / acceptance & maturation time
  • Ensure to include all necessary documents in dispatch parcel along with samples.
  • Writing skills

    Perform any other tasks related to merchandizing as assigned.

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