Confidential End Date : 12 Aug, 2019 Location : Peshawar Country : Pakistan Positions : 1 Post Type : Job Start Date : 12 Jul, 2019
Job Description : IT support
Identifying the hardware problems of PCs, Printers and other IT equipment and giving recommendations
Installation, Configuration and Troubleshooting of Operating Systems i.e. MS Windows 10, 8.1, 7, XP based LAN network and around 300 PCs / Workstations.
Installation / configuration of e-office digital certificates
Resolving the problems of individual printers installed in various sections.
Maintaining and resolving the problems of Domain Controller, Backup Domain Controller, File Server, DHCP Server and Cisco Firewall and Switches.
Data backup for all users / PCs
Maintaining shared folders which are running in LAN.
Maintaining File / Antivirus Server
To ensure the regular system backups and updating of users accounts.
Formatting of presentations
Handling technical issues of E-Office Application.
Providing technical specifications / input for IT procurement.
Management and troubleshooting of Software and Hardware related issues in the system.
Interaction with end users to provide support regarding network related issues like connectivity with Servers, PCs and other equipment.
Timely help to a user regarding the working / operation of the system.
Monthly system checking / updating for its smooth functioning.
To ensure proper implementation of IT solution as per user satisfaction.
Designing an effective and efficient system.
To keep pace with changes in technology and users needs.
Technical evaluation of all IT procurement of the division including project procurement.
To communicate and liaison with web hosting and internet connectivity (bandwidth) provider(s) for reliable, smooth and stabilized web hosting of e-services
Any other work is given by higher authority related to IT.
Microsoft Certified System Engineer (MCSE) / MCSA, MCITP