Digital Payments Lead - Pakistan
Foodpanda
Karachi, Pakistan
3d ago

Job responsibilities :

  • Working in close cooperation with all divisions of our Regional and Global Payments Team as well as with several other departments;
  • Ensuring smooth business operations for all instruments in the area of Payments / Financial Services within the Foodpanda universe;
  • Coordinating with local, regional and central teams on business requirements in the domain of digital payments and manage all business operations related requirements as well;
  • Coordinating with different teams to ensure the end customer has the best experience while using the payment instruments compared to global benchmarks
  • Carry out market research to present the best practices in the world of payments and also to gather concrete customer requirements
  • Coordinate with regional and global teams to ensure all reporting / data related to payments is tracked in an efficient manner
  • Ensuring smooth business rollouts for all instruments in the area of Payments / Financial Services within the Foodpanda universe;
  • Ensuring all stakeholders like (Finance, legal, Customer Care, Tech, Product etc.) are aligned on the roll out tasks needed to be done and every task is completed within the stipulated time
  • Develop a streamlined process for subsequent roll outs in the country
  • Required Experience :

  • At least 3 years of experience working in a company which offers digital payment solutions
  • Strong experience in managing all business operations related items for digital payment solutions
  • Strong experience in getting dashboards and reports developed for tracking of performance
  • Strong experience in understanding the customer needs when it comes to digital payment solutions and scoping them in an efficient manner
  • Strong project management and organisational skills; coordinate complex projects
  • Very strong analytical and troubleshooting skills
  • Able to work independently if required, and learn quickly and adapt to different roles in a growing team
  • A sense of urgency, pragmatism and a solution-oriented approach to problem-solving.
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