Manager Core Operations
1d ago

Last Date to Apply : 15th August, 2022

Employment Type : This is a full-time position.

Grade : This is a grade 3 position.

Location : This role is based in Islamabad, Pakistan.

About the Role :

This is an opportunity to join Core & Cloud operations unit as Manager working within Technology division. We are looking for a Technology Leader who has the skills and drive to innovate, enhance and simplify technology.

Technical expertise aside we value self-initiators, forward-thinkers, team players and good communicators.

Your Impactful Goals will include :

Ensure smooth Operations & Maintenance of Telenor Pakistan Core Network and its underlying platforms

Work towards enhancing and retaining excellent customer experience

Take initiatives proactively to achieve the KPIs set by management

Ensure strong governance and follow up with partners.

Collaboration and coordination with all stakeholders.

Your Typical Day will look like :

OAM of Core network nodes

Governance of overall day to day tasks in the core domain

Contribute to high and low level design of existing native and future cloud based platforms, including all Core Network domains (CS, PS, IMS, UDC, etc.)

Develop performance reporting related to Core Network platforms

Execution & follow up of Work orders for modification / expansions, troubleshooting activities etc.

KPI / alarms / Health check / traffic and resource utilization reports analysis

Traffic report analysis in order to identify KPI deviation and capacity issues

Coordinate with peer teams to enhance the work environment and collaboration among teams

Involve International Roaming Testing and coordination with roaming partners for trouble shooting

Effective technical coordination with Managed Services & vendors support teams to resolve network critical issues on fast track.

Monthly / Weekly Management KPI report trend analysis and provide expert opinion on chronic issues

Technical reviews and Product key features analysis to be share further with relevant teams

Manage to conduct product / Network technical workshops in order to help in building technical team competence building.

Evaluation and validation of all kinds of upgrade procedures and processes in coordination with Managed Services Partner Teams, vendors / OEMs etc.

Extensive support to Management in making Network related technical decision

Manage multiple concurrent cross functional projects

Management of network audits and processes

Manage & Govern Telco security related tasks in Core domain (VA, Patch / update / upgrade management, its reporting etc.)

Your Career Path :

The incumbent will have vertical and lateral growth opportunities within or across relevant domains.

What we're looking for :

Education :

Minimum Bachelors Degree in the area of Electrical / Electronics / Computer Engineering / Computer Sciences or Telecom from a reputed / recognized University

Optional Certifications : RHCSA, RedHat Certified Engineer, RHOP, CCNA / CCNP, COA, Any security related framework

Work experience :

8+ years of experience in CS / PS Core domain along with cloud infrastructure. At least 4 years experience in Operations.

Work experience with VoLTE / IMS / SS7 FW shall be an add on

Functional Skills / Knowledge Areas :

Expert level Core network Operations experiences

Excellent knowledge of 2G / 3G / 4G products and features

Excellent understating and handling skills of VNFs in a Telco. cloud environment

Strong understanding of CS / PS and Core architecture

Excellent knowledge and experience of Core related protocols

Expert level knowledge and experience with PCC (DPI, PCRF & SPR etc.) within EPC network and Diameter / service based charging and relevant interfaces, especially Gy, Gx and Sy interfaces

Excellent understanding and experience of using protocol standards like IETF RFCs, 3GPP TS etc.

Detailed understanding and knowledge of 3GPP releases, supported technologies / features and proposed network architectures

Excellent Understanding of all services flows in core domain for 2G / 3G / LTE network

Excellent understanding of SS7, Diameter, SIP protocols and architectures

Good knowledge of various cloud and virtualization technologies (open stack, VMware, KVM)

Demonstrated skills in RPA and AL / ML.

Understanding of containerization and orchestration technologies

Clear understanding of core network applications / VNFs and architecture

Good Understanding of software defined networks (SDN), IP networks, switching and routing protocols, management protocols and tools, security procedures etc.

Understanding for 5G Core network roadmap and standards.

Deployment and management of virtual infrastructure. (RHOP)

Abilities to debug kernel level logs of Linux machines / VMs

Automation is a plus via Ansible, puppet, bash scripting, python etc.

Good understanding and experience of network dimensioning and scaling

Knowledge and work experience on IMS / VoLTE will be a plus

Good Project management skills

Strong Problem analysis, investigation and troubleshooting skills

Strong Interpersonal and communication skills (Verbal / Written / Presentation)

Ability to work independently under demanding situations

Innovative, proactive and have customer focused approach

Self-driven, adaptable, and flexible to work & way of work

A strong problem solver, have investigation instinct and good troubleshooting skills

Why should you join us at Telenor?

At Telenor Pakistan, we provide you the platform to work in a challenging and rewarding environment to become a skilled professional in your chosen field of interest.

As one of the top employers of the country, we enable you to realize your dreams in a collaborative environment of diversity and openness to new mindsets.

As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin, or disability.

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