Sr. Manager. Payments Tech
Finclude
Karachi, SD, pk
2d ago

Job Description

  • Responsible for the Cross-border and Local Payments gateway application maintenance, changes, delivery and release and BAU maintenance
  • Responsible to lead the production Support function within the SLA, schedules, budget and scope parameters, including testing & overseeing the quality and compliance controls.
  • Developing and executing the support strategy of technology by achieving objectives and goals. Accountable for 24x7 support and managing the payment system that can impact the bank with financial / operational loss, reputational issues, regulator warnings and penalties.
  • In-depth knowledge on SWIFT standards primarily Category 1, 2, 4 and Category 7 messages types
  • Accountable for the support on the application domains, and manage the systems governance ensuring no impact to business or customers which can affect the bank financially or operationally
  • Delivery of projects, driven on the digital and strategic initiatives by achieving objectives and goals driven by the bank’s values
  • Ensure solutions are delivered to the 100% expectation of business
  • Major responsibility includes requirement gathering, requirement analysis, documenting functional specification, and functional review, test scope identification, UAT support of payments and trade modules
  • Conduct change implementation and product walk through post sign off
  • Other responsibilities include Interaction with Business Users, Vendors and Technology Stakeholders, Vendor Management Software Quality Assurance, Monthly service reporting, Periodic Status Update and People management including guiding and mentoring the team and delivering unique service by providing high quality of support.
  • End to End Ownership all the applications in the cluster
  • Sound knowledge of all applications in the cluster
  • Roadmap for applications in the cluster
  • Able to manage a diversified team of professional’s resources, both internal and vendor based, who are responsible for critical delivery and application modernization
  • Provide expertise and recommendations in the assessment of initiatives to support and enhance systems related to import / export trade functionality along with payment transaction
  • Interact with the team who are responsible for payments & trade applications support and delivery. Coordinate with other inter-dependent teams for change delivery planning
  • Analysis of functional requirement change impact to existing systems
  • Prepare solution documentation describing deliverables to meet requirements
  • Assist the project delivery team in the requirement and concept and ensure correct functionality solutions are developed by the team
  • Effectively conclude on business requirement specification document for discussion with business partners
  • Interact with the Ops and Business digitization squads in the delivery of automation and digitization across the payments process of the organization
  • Use Agile engineering practices and various software and development technologies to rapidly develop creative and efficient solutions that enhance the customer experience
  • Verify production delivery documentation, custom configuration and parameterization of 3rd party provided solutions
  • Focus on regulatory controls & audit requirements and manage all known risks related to the team and systems that can impact security of data, system downtime, incidents, etc.
  • Engage with the team for weekly reviews and planning
  • Ensure requirements are adhered in accordance with the Audit policies
  • Adherence to governance and controls within the payment’s unit on all critical process and documentation aspects
  • People engagement ,

    Operating Environment, Framework and Boundaries, Working Relationships :

  • Manage and Resolve all Escalations on Technology deliveries due to technology or Business constraints and find solutions without impacting the cost and timelines
  • Ability to provide innovative solutions and influence senior management to take critical decisions by providing recommendations.
  • Manage and deliver all assigned technology Initiatives by following all technology standards and procedures and also deliver business value with minimum cost and timelines
  • Influence Vendors to deliver Technology as per optimized Quality, timelines and cost
  • Manage vendors pertinent to the assigned project and solution delivery area, and influence to get delivery
  • Ensure that all assigned Technology projects have got approvals from ISG, Technology architecture, Hardware sizing and also meets all Audit controls.
  • Problem Solving :

  • Provide cost effective, business friendly and quality technology solutions which should ensure scalability and stability
  • Provide innovative approaches to Business problems by utilizing existing applications and cost-effective methods
  • Portfolio Management of assigned projects within time and budget
  • Decision making on Critical Risk mitigation items in assigned Projects
  • Influence Vendors for Technology deliverables
  • Full compliance with the change management process for all deliverable and production rollout
  • Ensure Test and release management discipline
  • Problem and incident management
  • Incident are reviewed and ensure controls and resolutions in place to avoid similar incidents
  • Decision Making Authority & Responsibility :

  • Enforce Technology standards and procedures
  • Facilitate Vendor selection and management
  • Perform team assessment and evaluation
  • Use effective judgement for achieving better results within an appropriate timeframe
  • Technology Solution for critical issues, URFs and Projects
  • Cost and Quality management in the capacity of a tech lead.
  • Highlight any concerns affecting deliverables
  • Enforce the company’s policies and procedures
  • Requirements

  • Domain Knowledge in Financial Services
  • Functional and technology knowledge on applications within the cluster
  • Strong business orientation and domain knowledge to comprehend user requirement
  • Strong organizational, team building and leadership qualities
  • Strong program management and general management skills
  • Ability to communicate clearly with business users and other teams
  • Hands on expertise on SWIFT Alliance Access, SWIFT GPI, SWIFT CSP, Micro gateway
  • Hands on expertise in trade and payments domain application suite. Good knowledge on SWIFT, ISO20022
  • In depth functional expertise related to Category 1, 2, 4 and Category 7, 9 messages types in SWIFT
  • MT / MX formats, RTGS payments. Central Bank UAE payments system knowledge desirable
  • In depth knowledge on banking business and payments and import / export trade processes
  • Solid experience with cloud platforms, virtualization platforms, middleware and containerization
  • Good experience in modern programming languages / frameworks, such as Node.JS, Spring Boot, Go Lang, Elixir, Ruby on Rails, C, C++, Python.
  • Good experience and working knowledge of modern frontend JavaScript framework, such as ReactJS, AngularJS.
  • Good experience and knowledge of SQL and one common database technology, such as Oracle, MSSQL, MySQL.
  • Good experience and knowledge on RESTful APIs, LDAP, Search Technologies.
  • Real passion for development and a demonstrated appetite for continual learning
  • Familiarity with the concepts and pattern choices for Microservices is a must
  • Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, application security
  • Working knowledge and experience in designing distributed applications
  • Working knowledge of DevOps, Pipeline, Docker, Kubernetes and infrastructure as code
  • Working knowledge and experience in developing and exposing APIs using API Connect
  • Functional and technology knowledge on major banking applications
  • Good verbal and written communication. Good analytical skills
  • Exposure of developing and supporting large complex systems
  • Community contributions (e.g., open source work, publishing / speaking on technical ideas) is a plus
  • 12 to 15 years of experience
  • Requirements

    Domain Knowledge in Financial Services Functional and technology knowledge on applications within the cluster Strong business orientation and domain knowledge to comprehend user requirement Strong organizational, team building and leadership qualities Strong program management and general management skills Ability to communicate clearly with business users and other teams Hands on expertise on SWIFT Alliance Access, SWIFT GPI, SWIFT CSP, Micro gateway Hands on expertise in trade and payments domain application suite.

    Good knowledge on SWIFT, ISO20022 In depth functional expertise related to Category 1, 2, 4 and Category 7, 9 messages types in SWIFT MT / MX formats, RTGS payments.

    Central Bank UAE payments system knowledge desirable In depth knowledge on banking business and payments and import / export trade processes Solid experience with cloud platforms, virtualization platforms, middleware and containerization Good experience in modern programming languages / frameworks, such as Node.

    JS, Spring Boot, Go Lang, Elixir, Ruby on Rails, C, C++, Python. Good experience and working knowledge of modern frontend JavaScript framework, such as ReactJS, AngularJS.

    Good experience and knowledge of SQL and one common database technology, such as Oracle, MSSQL, MySQL. Good experience and knowledge on RESTful APIs, LDAP, Search Technologies.

    Real passion for development and a demonstrated appetite for continual learning Familiarity with the concepts and pattern choices for Microservices is a must Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, application security Working knowledge and experience in designing distributed applications Working knowledge of DevOps, Pipeline, Docker, Kubernetes and infrastructure as code Working knowledge and experience in developing and exposing APIs using API Connect Functional and technology knowledge on major banking applications Good verbal and written communication.

    Good analytical skills Exposure of developing and supporting large complex systems Community contributions (e.g., open source work, publishing / speaking on technical ideas) is a plus 12 to 15 years of experience

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