Under general supervision, contributes to the development, maintenance, and enhancement of client systems and assists in the development of new features.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develops, maintains, enhances, and tests client systems of low to moderate complexity.
Serves as a technical point of contact on client engagements of low to moderate complexity.
Involved with the investigation and resolution of system and software issues in the production environment.
Assists with the development and maintenance of internal tools.
Performs other duties as assigned.
No formal supervisory responsibilities in this position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA / BS) in a related field such as information systems, mathematics, or computer science or equivalent work experience.
Requires technical knowledge, training and understanding of the job's requirements. Typically has 2-3 years of relevant work experience.
Consideration given to equivalent combination of education and experience.
CERTIFICATES and / or LICENSES
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers.
Ability to effectively present information.
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and / or commissions.
Conducts basic financial analysis.
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations.
Requires intermediate analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Experience with web mapping tools and spatial databases is a plus.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor or minor damage to a client engagement.