Good spoken English and drafting emails or responding to email, customers complaints.
Learning the Hotel software which is cloud base Property Management System.
Replying to the guest through extranet e.g. booking, Expedia, agoda etc
Handling customer complaint, emailing, check in & check out, booking reconciliation, marketing via PMS software, and dealing with customer and resolve the problem by phone, filling, organizing the office record
Other Misc Adhoc office duties
We are looking for someone who have knowledge of MS Office, cloud base, and computer. We are someone who is flexible
Training will be provided to the right candidate.
Skills
English Composition Email Distribution Report Writing Ms Office
