Position Title : Associate - IT
Department : HR - Ops
Company : Foodpanda
Location : Karachi, Pakistan
Do you love food and convenience put together? Then you would definitely love foodpanda!
You wanted something simpler, so we made it. A team of problem solvers, designers, thinkers and tinkers, working around the clock to make online food ordering easy, fast and fun.
foodpanda is the leading, on-demand food delivery company in Pakistan, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an all hands on deck environment and hire those who can thrive in a start-up culture.
We’re looking for a highly-driven and motivated Associate - IT for our team in Pakistan. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you!
The ideal candidate will have a track record as a significant individual contributor comfortable working independently, whilst working closely with the management team.
This role will be based in Pakistan and will report to the Deputy Manager - Human Resources & Administration.
About the job :
As an Associate - IT , you will be responsible for setting up and optimizing processes, while running the day to day operations for your specific vertical :
Install, maintain and configure hardware and software systems according to company policies.
Develop systems for the function.
Consistently deliver on deadlines.
Troubleshoot and repair network, hardware and software components.
Perform routine maintenance and inspection of network and server systems.
Perform hardware and software upgrades to achieve optimum performance level.
Perform root cause analysis of complex problems and provide corrective actions.
Maintain IT infrastructure and manage help desk issues.
Perform system back-up and database archiving processes to ensure data recoverability.
Update software antivirus on regular basis.
Prevent Data breaches and audit all official email access at a set frequency.
A relevant Bachelor's degree is Mandatory.
Has an acute sense of responsibility and can take full ownership of the function.
You have at least 1+ years of work experience in a similar role
You are process-oriented and data-driven
Experience with Microsoft Office, especially Excel, or Google equivalents
Your knowledge of the internet and e-commerce sector is solid
You are driven and ambitious
You are very proactive and could lead independent projects
Excellent English skills.
Has the ability to perform root cause analysis and build process flows.
You’re very detail oriented and pay attention to all the steps in the process.
A little About Us :
We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!
We love people who can develop things from scratch, own them and then work on improving them.
We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!