Team Lead (Revenue Assurance)
Mywater
Islamabad, Pakistan
6d ago

Duties & Responsibilities :

  • Revenue analysis and perform ageing.
  • Audit customer's ledger and report on findings
  • Allocate challenging yet realistic objectives for recovery officers and ensure achievement of recovery targets are met as set by the management.
  • Ensure recovery of write-off portfolio and maintain the level as per the minimum threshold set by the management
  • Ensure process improvement / efficiency in collection / recovery process in order to contribute towards profitability
  • Evaluate / review collection / recovery performance and monitoring of recovery officers and regularly visits highly delinquent and aged accounts
  • To Ensure Digital footprint to be exceed level as per the minimum threshold set by the management.
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