Document Management Specialist
5d ago

TITLE : Document Management Specialist

REPORTS TO : Marketing Communications and Content Lead EMEA

LOCATION : Lahore, Pakistan

Ingredion (Rafhan Maize) is hiring Document Management Specialist who is responsible for database content maintenance and management for the Technical and Marketing team within Ingredion EMEA as well as for Customer Experience Initiatives.

As Document Management Specialist, your responsibilities will include :

  • Knowledge Management : Be the administrator of Ingredion EMEA knowledge management tools and implement regular updates in collaboration with the EMEA team using systems such as SSDL, Shufflrr, Intranet, Extranet and IOL
  • SSDL : Organise the infrastructure to make sure that all documents are uploaded and transferred to the Extranet and Website.
  • Proactively manage the maintenance process with other functions like Quality, Regulatory and Product Line Management

  • IPA : Update the SSDL database according to SKU additions / changes requested through the IPA system to maintain Extranet and Website content up to date
  • Extranet : Update infrastructure and maintain content in collaboration with the Marketing and Technical team to make sure that our Distributor partners have access to the latest training and G2M tools and content, manage user access and provide training as required
  • Shufflrr : Update infrastructure and maintain content in collaboration with the Marketing and Technical team to make sure the internal sales team have access to the latest G2M tools & content, search optimization, manage user access and provide training as required
  • Internal Collaboration : Key contact for other Ingredion EMEA teams (e.g. HR, Quality) to coordinate updates of our internal knowledge management tools owned by the Technical and Marketing functions like Shufflrr, Intranet, Extranet, iCreate and IOL
  • This position is well-suited for you if you have :

  • Excellent collaboration and communication skills
  • High attention to detail
  • Structured and result oriented mindset
  • Ability to work in a large and matrix organization
  • Capacity to deal with multiple requests and prioritize them
  • Strong time management and project management skills
  • Qualified candidates will have :

  • MBA from reputable institution; earlier qualification in Food Science or Chemicals is a plus
  • Work experience in high digital savviness; experience with Sharepoint based databases is a plus
  • Experience in structuring and maintaining external facing technical and marketing content
  • Enthusiasm and ability to effectively organise, prioritise and execute
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