Manager Revenue Assurance and Fraud Management
Telenor Pakistan
Islamabad, Pakistan
39m ago

Last Date to Apply : Interested applicants to apply by no later than 27th April, 2021.

Employment Type : This is a full-time position.

Grade : This is a grade 3 position.

Location : This role is based in Islamabad, Pakistan.

The Role :

As Manager RAFM you are required to execute effective and efficient RAFM risk management by oversighting the whole service revenue value chain.

Key focus areas are managing revenue assurance, building up controls around revenue leakages, fraud management strategies, proactive stakeholder management, revenue accounting and reporting, analysis of product pricing strategies, scenario buildings and improvement analysis.

How will your Typical Day look like :

  • Participate in business process changes that may affect the company's ability to identify, monitor or collect revenue (e.
  • g., new system implementations / upgrades, new product roll outs, etc.)

  • Continuously work to understand and mitigate revenue leakages to ensure the highest levels of revenue recognition.
  • Maintain in-depth understanding of industry trends relative to revenue assurance practices. Promote quality assurance for all processes impacting revenue.
  • Partner with Commercial, Technology, IT, and Business to design, develop and implement best practices to minimize revenue leakage
  • Perform regular reconciliation and analysis of revenue streams / systems
  • Reconcile activity between network elements and billing systems
  • Create insights and reports to support ongoing monitoring of initiatives as well as ad-hoc reports for local and group management as required
  • Develop remediation for areas of weak control and obtain management buy-in over open risk areas
  • Perform data manipulation and analysis using tools such as Qlik Sense, SQL and MS-Excel
  • Understand and aggregate revenue assurance activities across the company and ensure they are working effectively
  • Timely identification of Fraud Incidents using manual and / or automated tools
  • Efficient and effective Incident Handling considering agreed SLAs and TATs, both internal and external to the organization
  • Analyze data / reports / processes / change-requests to identify opportunities and areas for improvement
  • Create executive level reporting with 100% accuracy and advanced level presentation
  • Develop good communication interface with internal and external stakeholders
  • Potential Career Path :

    Telenor provides diversified work experience to its employees. The typical career path for Manager RAFM is senior level position in RAFM.

    However, the potential candidate can also pursue a career in other areas of finance like financial accounting, treasury, and business planning and reporting etc.

    What we're looking for :

    Education :

  • CA / ACCA / MBA (Finance) / MCS / BCS
  • CISA / CISM or any IS / IT audit certification can be a plus
  • Work Experience :

  • Minimum 8 years' relevant experience
  • Direct experience in a revenue assurance, risk management or fraud role in telecom is a plus
  • Excellent knowledge and understanding of Telecommunication networks and revenue chain
  • Strong knowledge of database tools along with good knowledge of ASP, JSP, ASP.NET, SQL Server, Qlik Sense
  • Proficient in different MS IT tools (including MS Excel, Word, PowerPoint, etc.).
  • Good knowledge of business processes / ERP / RPA etc.
  • Functional Skills / Knowledge Areas :

  • Self-starter who takes creative approach to solve challenging problems and meet tight deadlines.
  • Highly self-motivated and customer oriented with a positive can-do attitude.
  • Excellent interpersonal, communication and presentation skills.
  • Ability to work under pressure and meet strict deadlines in a fast-paced high pressure environment.
  • Manage stakeholder effectively with ability to get things done cross-functionally.
  • Strong quantitative and qualitative analytical skills in conjunction with the ability to prioritize and handle complex tasks simultaneously.
  • Knowledge of PTA regulations and GSMA Frame work
  • Why should you join Telenor?

    At Telenor Pakistan, we provide you the platform to work in a challenging and rewarding environment to become a skilled professional in your chosen field of interest.

    As one of the top employers of the country, we enable you to realize your dreams in a collaborative environment of diversity and openness to new mindsets.

    As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin, or disability.

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