Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy.
The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more.
Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront. About The Role As our Customer Experience Analyst, you will be part of the Technical Support organization, on Support Operations and report to the Customer Experience Manager.
Your curiosity, confidence in delving into data, and customer empathy will guide your efforts in this highly impactful role.
You will identify opportunities to improve the customer experience by analyzing quantitative, behavior, qualitative structured and unstructured data and reporting on customer experience.
You will be gathering this data into strong business cases to drive improvement in close partnership with leadership. What You’ll Do
What We’re Looking For
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