Senior Executive-Consumer Insights
The Nielsen Company
Pakistan
17d ago

Client Services and Sales - Pakistan Karachi, Sindh

Role Title

Research Senior Client Executive

Function

Customised Research Client Service & Sales

Role Purpose

To be responsible for the development of client business and for handling projects from preparation of proposals to client through to final tabulations team and / or reports / presentations in consultation with senior members

Accountabilities

The accountabilities listed below should only be an indicative sample, they are not meant to be exhaustive)

To support and sell CR services, enhance client relationships and satisfaction and achieve revenue targets

Prepare methodologies, questionnaires, write and discuss proposals in compliance with client needs

Prepare budgets for each project in conjunction with the field manager and instruct the finance department regarding invoicing

Assist in the smooth collection of debt from clients and communicate any contract / job changes to the Finance department on a timely basis for invoicing purposes

Prepare fieldwork instructions and sample structures for each project in conjunction with field manager

Manage the day to day client relationships and ensure that all projects are completed on time to the required standard, and high client satisfaction is maintained

Prepare coding and punching instructions and tabulation specifications for data analysts (DP)

Check and approve final tables, prepare written report as required

Send weekly project updates to coordination centre

Client(s)

Constant contact with clients as required

Internal

CR CSS team members, Field and DP departments

External

Interviewers, freelancers, focus groups

Business Impact

Short-term impact, from project to project

Decisions affect the department for three months or more

Assess information, identifies solutions and makes fact-based recommendations

Knowledge and Skills

University degree in Marketing, Economics or related field is a must, preferred Postgraduate or MBA

2+ years experience in Market Research

Good organisational skills

Excellent verbal and written communication skills in English and local language desirable

Excellent Presentation skills

Business acumen, and good knowledge of the market dynamics

About Nielsen :

Nielsen N.V. (NYSE : NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy.

Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content video, audio, and text is consumed.

The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-

class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population.

For more information, visit www.nielsen.com

Job Type : Regular

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