Sales Executive - LCL
Apm Terminals
PK - Karachi
4d ago

Builds strong relationships with customers to gain an understanding of

their business, deliver excellent customer service and maximize sales

opportunities. Typically handles a large number of customers or larger,

more complex customers. Manages accounts with large business Impact : The

level of impact is defined by volume and / or revenue contribution to the

cluster scorecard. The customer often has a certain complexity.

Maersk is a global shipping and Logistics industry leader. We’re looking for Sales Executive - LCL who can Build strong relationships with customers to gain an understanding of their business to maximize sales opportunities.

Typically handles a large number of customers or larger, more complex customers. Manages accounts with large business Impact : The level of impact is defined by volume and / or revenue contribution to the cluster scorecard.

The customer often has a certain complexity.

We Offer

  • A dynamic commercial position in an international setup with very good employment terms, attractive salary and benefits
  • An exciting career and development opportunities (local and global) in an international, challenging business environment, characterized by high pace, diversity but also a lot of fun in a team of valuable individuals.
  • You will focus on creating valuable relations with current and new stakeholders, work with highly professional teams, in an environment where you will be valued, recognized and well-rewarded.
  • You will be part of one of the most profitable and fastest growing companies in our industry, and a leader for Sustainability and Diversity and Inclusion policies.
  • Key Responsibilities :

  • Deliver an excellent customer experience to our Maersk LCL customers and proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly
  • Closely collaborate with other teams within and across the areas. Act as the first point of contact for customers and actively build strong relationships with customers.
  • Be the primary point of contact for customers. Actively build strong relationships with customers and gain an understanding of their business, service needs and desires
  • Own customer experience. Collaborate with the team to achieve best-in-class Customer Service
  • Ensure smooth execution of the end-to-end shipment by working closely with customer and internal stakeholders
  • Identify and execute upselling opportunities, driving value through the network
  • Receive and confirm bookings received from vendors / customer as nominated in timely manner
  • Ensure to follow Maersk’s global guideline for operations activities.
  • Ensure the systems related KPIs meet requirements (timeline and correctness of Kewill update, SAP, ICB, etc.)
  • Prepare operational reports assigned by Team Leader / Manager
  • Carry out ad-hoc tasks assigned by Team Leader / Manager
  • Who we are looking for :

  • Hands-on experience of LCL Sales in a Logistics or Forwarding business, preferably in Retail & Lifestyle vertical.
  • Strong negotiator with a hunter mindset who understands local market needs and has a very good interpersonal skill to keep the good relationship and readiness to work in the field and meet clients.
  • Able to handle multiple vertical and horizontal stakeholders, with multicultural backgrounds, internal and external stakeholders.
  • Proven track record of success in winning and developing (key) customers.
  • Ability to think outside the box, deliver innovative solutions and ways of working
  • Flexibility while remaining accurate under stressful situations
  • Strong communication skills and good commercial sense
  • Proactivity, drive, ownership, willingness to go the extra mile for customers and ability to build long term relationships
  • Good computer skills, able to work on live online systems
  • Willingness to travel locally for client meetings.
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