Marine Performance Manager
The Maersk Group
Arab Emirates
3d ago

Drive supplier performance by operationalizing scorecards for the key terminal, ports and the feeder operators. Liaise with the with the relevant stakeholders to collect inputs on the suppliers to monitor supplier’s operational performance.

To assist the respective category manager to drive negotiation strategy with the key suppliers. To drive best practices inside the WCA LOC geography and among other LOCs

We offer

A fast paced and challenging environment - where collaboration and team work are the name of the game. You will work in an international & culturally diverse team and have an opportunity to have a direct impact on the performance of the company.

The position offers a unique opportunity to collaborate with a complex network of stakeholders, including Operations execution, commercial teams and procurement support teams thus operating in an entrepreneurial environment, with the empowerment to make decisions that benefit the overall Network and cost & service delivery targets by i) identifying the relevant performance indicators for suppliers spreading over different categories ii) defining the target against each of the indicator & iii) monitoring and driving the performance dialogue with the suppliers.

Simultaneously, you will continue to gain and hone strong negotiation skills, through daily negotiations, performance management and contingency management with the vendor universe.

Key responsibilities

  • Design Service Level Agreement draft and incentive / penalty scheme with various operational performance criteria viz. Crane Split, Productivity baseline / Targets, qualifying terms & conditions, incentive / penalty matrix etc.
  • Design and prepare negotiation strategy with Procurement Manager while establishing Service Level Agreement framework
  • Liaise with Marine & Scheduling Team to discuss and validate Operational Savings estimated from Service Level Agreements along with ML in-
  • house requirements towards compliance

  • To identify and define key performance parameters for the terminal, ports and feeder service providers
  • To prepare and operationalize frameworks (like performance scorecards) to monitor the operational performance of the key marine vendors (terminal, ports and feeders)
  • To work closely with the category managers, contract manager, execution teams in the LOC and the Center for the timely preparation of the scorecards
  • To participate in the recurring performance review meetings with the key marine vendors
  • To track and monitor the actions from the performance review with the key marine vendors
  • To work with the Digital procurement team to drive automation and digitalization of the performance scorecards using tools like Microstrategy or PowerBI
  • To work closely with the category managers in the negotiation preparation for the key marine vendors
  • To share and incorporate the best practices on the supplier performance management with / from the other LOCs
  • To actively assist in driving the category strategy for the terminals, feeder and ports
  • To develop tools and templates on the supplier performance management
  • We are looking for

  • A minimum of 5 years’ experience in operations, procurement or terminal operations management or related supply chain management positions
  • In depth working knowledge of ML vessel operation and productivity parameters including but not limited to Crane intensity, Idle time, Crane / Berth Productivity etc.
  • Thorough knowledge of Maersk Line operation processes
  • Strong communication skills towards all stakeholders and external vendors
  • Strong networking skills and value-based self-conduct
  • Perfect written & verbal communication skills
  • Good presentation skills
  • Strong command of the English language
  • Analytical & has a solid understanding with data when proposing solutions or resolving disputes
  • Ability to speak with data when proposing a solution
  • Apply
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