Lead Key Account Manager
JOVI Technologies
Islamabad, Islamabad, PK
6d ago
source : Mehnat Mazdoori

Responsibilities :

  • Manage the team at Rawalpindi / Islamabad.
  • Development and maintenance of strong and trustworthy relationships with all key Accounts.
  • Analysis and identification of upcoming needs and opportunities.
  • Responsible for MoM Growth of Key Accounts.
  • Responsible to oversee key account on a day-to-day basis, ensuring that they run smoothly and achieve their potential.
  • Clearly communicate the progress of Weekly / Monthly / Quarterly initiatives to internal stakeholders.
  • Identify and implement newer value-add initiatives and being proactive in finding solutions for the key accounts.
  • Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes & tools.
  • Focus on ensuring that we maintain superior customer service levels, operational excellence and strategic insight.
  • Drive client retention and client satisfaction.
  • Maintain visibility and communication across & report on progress to the management team.
  • Additional tasks / projects as they arise.
  • Requirements

  • Bachelor's Degree in Business Administration or relevant. Masters preferred.
  • Has an acute sense of responsibility and can take full ownership of the function.
  • You have at least 4+ years of work experience in a similar role.
  • You are process-oriented and data-driven.
  • Experience with Microsoft Office, especially Excel, or Google equivalents.
  • Your knowledge of the internet and e-commerce sector is solid.
  • You are driven and ambitious.
  • You are very proactive and could lead independent projects.
  • Has the ability to perform root cause analysis and build process flows.
  • You’re very detail oriented and pay attention to all the steps in the process.
  • Sales
  • Business Development
  • Strategy / Planning
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