Operations Manager
foodpanda
Lahore, Pakistan
3d ago

Department : Commercials

About the job :

  • As an Operations Manager you will be responsible for the daily coordination, improvement and execution of all food manufacturing operations;
  • overseeing production, planning, quality control and maintenance for vendors operating in Panda Kitchens.

    Responsibilities :

  • Design, develop and implement kitchen safety standards and COVID safety protocols as per local food and government authorities’ policies
  • Ensure kitchen safety through compliance of safety standards as issued by company safety policy
  • Ensure kitchen operations as per company’s KPIs on offline hours, food and delivery quality.
  • Coach vendors and achieve compliance for product quality, food safety, packaging, delivery and food defense as issued by the QC
  • Department while maintaining overall kitchen efficiency
  • Manage materials, packaging and raw materials such that all materials are available to meet scheduling requirements on a timely basis by working closely with vendors’ purchasing and inventory manager
  • Initiate action to prevent the occurrence of any nonconformities relating to product, process, or the quality system and recommend or provide solutions to correct any deficiencies
  • Control further processing or delivery of nonconforming products until the deficiency or unsatisfactory condition has been corrected
  • Work closely with Head of Kitchens and Site Supervisors to ensure compliance and understanding of profit and loss of kitchen operations and utilities
  • Supplement, track, and be held accountable to all applicable KPIs
  • Foster an environment that embraces continuous process improvement of the facility, processes and personnel
  • Strive for a well-trained and motivated staff through excellent leadership and communication skills. Coordinate with Vendors and
  • Supervisors / Line Leads to ensure daily KPI reviews are conducted, reflecting accurate goals and performance.
  • Manage cost, fixed and variable labor, quality, efficiency, reliability, scrap, rework, energy, safety, sanitation, and regulatory compliance
  • Requirements :

  • Bachelors Degree in relevant field with at least 4 years of experience of working in a restaurant, restaurant brand, food industry and / or on the food service provider side
  • Experience of running multiple restaurant outlets
  • A task-master; get things done on time to support overall frictionless execution
  • Ability to identify key metrics of success, digest complex data sets, and build data-driven action plans to respond to market conditions
  • Proven local knowledge of the Pakistan Market
  • Strong leadership and communication skills, able to work independently and are reliable
  • Well versed with Microsoft Office applications such as Excel / Google equivalents
  • Bonus Points If You Have :

  • Experience in cloud kitchen operations
  • Experience in virtual brand creation and implementation
  • Experience as a sous chef or above
  • Established contacts in the F&B industry (contractors, equipment suppliers, kitchen staff, etc)
  • A little About Us :

  • We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!
  • We love people who can develop things from scratch, own them and then work on improving them.
  • We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!
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