Monitoring, Evaluation, and Learning (MEL) Business Unit Coordinator

Pathfinder International

DHA , Karachi, Pakistan

6d ago

Description

Summary : The Coordinator for Pathfinder’s Monitoring, Evaluation and Learning (MEL) business unit will provide administrative support to enable the smooth functioning of the Global MEL team, will help maintain knowledge management platforms and processes, and will support Pathfinder’s data management system (DHIS2).

In close collaboration with the Collaborating, Learning, and Adapting (CLA) Advisor, the Coordinator will help maintain Pathfinder’s knowledge management system (Atlas) and MEL resource center, coordinating and onboarding country-based curators, supporting updates to the system and intranet pages, and providing reference and research support to proposals and projects.

The MEL Coordinator will perform standard, recurring duties such as managing meeting and travel logistics, invoice processing, budget tracking, team file management, and coordinating MEL processes like technical abstract reviews.

The coordinator will also handle a range of ad hoc support requests, sometimes from other teams and often on short deadlines like preparing or refining presentations or supporting data management projects.

Based on the candidate’s interest and experience with data management platforms, the coordinator may support DHIS2 administrative tasks and annual impact report development.

The MEL Coordinator will be highly collaborative, leaning on other coordinators (in other departments) for support, and during slower times taking the initiative to be helpful to colleagues.

By virtue of being part of a global technical team, the MEL coordinator will be exposed to Pathfinder’s technical work and approaches.

They will likely find opportunities to collaborate with technical colleagues or be pulled into technical work.

A successful candidate will be eager to learn and will learn quickly : new systems and processes, new terminology, and technical concepts with possible opportunities to upskill in data analytics and analysis.

They will be service-oriented and have values that align with Pathfinders : integrity, collaborative, respect, courage, and innovative.

They will handle mistakes gracefully, taking responsibility, reflecting, and learning. The successful candidate will skillfully prioritize and balance the routine and the unexpected work.

At the end of the day, the MEL Coordinator will enable Pathfinder to effectively measure, learn from, and adapt sexual and reproductive health rights (SRHR) programs that save lives.

Key Job Outcomes :

Knowledge Management :

Maintains and manages technical document repositories and internal sites

Provides training on KM tools and systems.

Conducts literature searches and reviews upon request

Documentation Preparation :

Prepares and edits correspondence, communications, and Power Point presentations

Drafts and formats departmental communications and reports

Scheduling Activities :

Manages and maintains schedules for MEL team leadership

Plans and coordinates special events such as weekly / monthly departmental and company-wide meetings

Arranges international and domestic travel and meetings by developing itineraries and agendas

Booking transportation and arranging lodging and meeting accommodations for all functional area staff

Processing, Filing and Auditing :

Sets up and maintains files and forms in compliance with legal guidelines

Processes invoices for the functional area for submission to Finance for payment

Participates in compliance audits.

Subject Matter Expert :

Acts as subject matter expert for functional area systems (i.e., knowledge management platform, Atlas)

Basic proficiency in Pathfinder’s data management system (DHIS2)

Conducts basic data analysis and visualization, as requested

On-boarding Coordination :

Schedules meeting with relevant staff for the new hire

Coordinates and participates in new hire orientation

Provides introductory trainings on topics such as DHIS2, and Pathfinder Atlas

Project Management and Participation :

Leads, manages, or participates on cross-functional project teams.

Minimally Required Job-Specific Competencies :

Organization, Planning, Coordination and Multi-tasking : Advanced organizational and planning skills, project planning and management skills.

Proven ability to set priorities, meet deadlines and multi-task with minimal supervision. Proven ability to coordinate activities.

Writing and Editing : Ability to compose and edit correspondence, reports and general documentation.

Filling and Records Maintenance : Ability to file and maintain records.

Functional Area Systems Expertise : Advanced knowledge of functional area systems.

Onboarding : Ability to onboard new hires of business unit and process required paperwork.

Minimally Required Organizational Competencies :

Software Applications : Advanced knowledge of Microsoft products, including MS Word, PowerPoint, Excel, Access, Outlook.

Advanced knowledge of functional area specific software. DHIS2, PowerBI a plus.

Project Management Planning and Management : Ability to plan and manage cross-functional initiatives.

Analysis and Sound Judgement : Foundational analytical and trouble shooting skills. Ability to make sound judgments. Ability to improve processes, promote excellence and demonstrate accuracy and thoroughness.

Languages : Proven ability to write and speak English; strong preference for French as well.

Communication : Advanced oral and written communication skills using different forms of media. Ability to interact professionally with culturally and linguistically diverse staff and clients.

Sexual and Reproductive Health and Rights : Foundational knowledge of family planning and reproductive health principles, practices, and services, including program strategies and indicators.

Foundational knowledge of assigned business unit's function and deliverables supporting sexual and reproductive health and rights.

Passion for Sexual and Reproductive Health Services : Demonstrated commitment to family planning, reproductive health services, gender, maternal, child health services, and eradication of harmful traditional practices

Influencing and Customer Service Skills : Ability to influence using diplomacy skills with key stakeholders. Proven customer service skills.

Self-Management and Teamwork : Ability to work independently or as a member of the team, ability to be detailed-oriented and consistently accurate, ability to manage stress effectively in a fast-paced environment, and ability to quickly learn new systems, processes and procedures and adapt local practices to global standards.

Matrix Management : Ability to thrive in a matrixed organization.

Confidentiality : Proven ability to maintain confidentiality on work-related matters.

Required Education, Training and Experience :

Bachelor’s degree, or a combination of education and work experience that yields the required competencies

2-4 years related experience, including experience in administration

Prefer : Experience in non-profit organizations

Other Information :

Travel required (10% or less)

Uses cellular and desk phone; laptop or desktop computer

Qualifications

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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