Business Analyst
Telenor Pakistan
Islamabad, Pakistan
6d ago

Position Related :

The position of Business Enabling Solution Planning Executive provides an exciting & challenging opportunity with the responsibility of planning, adequate utilization, implementation, & short-

term / long term planning for the Supply Chain stack & mainly require for commission management system domain along with (Supply Chain, Tracker, BVS, DMS, CMS, SIEBEL, TIBCO, and PROVIDENT).

Typical Day at work :

  • Manage the Projects end to end ensuring all the milestones.
  • Understand & refine Business requirements and ensuring smooth development deriving technical solution with Vendor / development team, testing & deployment.
  • Create system designs and technical road-map.
  • Stakeholder Management with internal and external customers
  • Vendor / team management for assuring department’s deliveries.
  • Ensure designed solutions are as per best practices and industry standards.
  • Handle and deliver on quick basis in critical & pressure situation.
  • Coordination on daily basis with stakeholders including Business and within the Technology Division.
  • Analyzing various business needs with respect to configurations, product developments, integrations and security.
  • Basic knowledge on the following as the day to day tasks will require extensive cross functional work involving these domains : Commission Management SystemTrackerBVSCRMMiddlewareProvisioningOrder Management
  • Goals :

  • To ensure successful deliveries requires stakeholder management.
  • To design robust technical & solution architecture of solutions with vendor & in-house team.
  • To ensure all the particles are in compliance with CMMI Level-3 Processes
  • To ensure Information Security Processes implementation in software deliveries
  • To develop proactive maintenance controls for saving maintenance cost
  • To meet software KPIs. I-e Schedule Variance, Effort Estimation Variance and Content Adherence
  • Education :
  • Bachelor’s / Master’s in Computer Sciences, Software Engineering, Computer Engineering
  • Certifications (good to have) : PMP, ITIL, SIEBEL Essentials / Core Consultant, Java, Oracle related. Etc.

  • Work experience :
  • Should have an understanding of large scale IT systems with focus on telecom specific business processes / technologies have an understanding of Telecom-
  • Customer business processes in one or more areas such as CRM domain, Supply Chain / Inventory, Order Management, Retail / Business Partner Management, Integration, Provisioning / Fulfillment

  • Details related to its Enterprise Architecture with respect to COTS and In-house Products, such as SIEBEL, TRACKER, TIBCO, PROVIDENT, BVS, Eze-Prov, CMS.
  • Possess Good people management skills and able to provide leadership to team through coaching, feedback, development goals, performance management and good practitioner of Telenor Values.
  • Promote a culture of innovative and creative thinking within the team.
  • Should have Vision aligned with Key Strategic Objectives.
  • Excellent verbal and written skills.
  • Excellent project management and analytical skills with a can-do-attitude.
  • Ability to meet and set short term and long-term objectives for self and assigned team.
  • Flexibility, ability to adapt to changing conditions and plans with well-reasoned decision and minimal supervision.
  • Strong communication, negotiation and Presentation skills
  • Ability to identify and resolve issues effectively.
  • Able to multitask while effectively responding during critical situations.
  • Develop timelines and prioritize task assignments.
  • Ability to manage end-to-end projects / programs from concept development through implementation.
  • Should possess good Project Management Skills and able to manage different CFTs / RFQs / RFPs / Contracts on need basis for relevant business segments.
  • Potential Career Path :

    The career path for this position leads to possible roles

    Specialist , Expert , Leadership Role

    Functional Skills / Knowledge Areas :

    Knowledge Areas :

  • He / She should be role model and must have solution providing skills, make informed decisions and manage the Projects wisely in order to achieve company’s business goals through viable technology solutions.
  • Functional Skills :

  • Relationship management with internal customers and external vendors.
  • Solution orientated and progressive approach.
  • 6 to 7 years plus of Experience in programming, Database design, Implementation, administration, operations of IT systems large scale enterprise IT systems (e.
  • g. SIEBEL, TRACKER, TIBCO, NPG)

  • Should have good experience on mobile development, app development, infrastructure dimensioning, capacity planning
  • Have an understanding of full BSS Stack (or one or more areas) CRM domain, Supply Chain / Inventory, Order Management, Retail / Business Partner Management, Integration, Provisioning / Fulfilment
  • Responsible for translating application requirements and business process models into technical specifications.
  • Understanding of standards areas eTOM, ITIL, SID, NGOSS, TOGAF,PMP and UML standards.
  • Project Management experience in delivering business requirements as per industry standards with no compromise in quality & Performance, experience of translating Business Requirements into Technical solutions.
  • Strong knowledge of Process Improvement models for services development, acquisition of product & services.
  • Supervise, design, develop application business change request, solutions, conduct testing, provide implementation and rollout support ensuring Business Continuity.
  • Ensures that the Technology Partners and development teams adhere to the principles established by the Enterprise Architecture Standards / Frameworks.
  • Focuses on the standards and technologies for enabling systems performance qualities, such as availability, scalability, recoverability, etc
  • Able to handle and maintain effective Vendor / Stakeholder relations for relevant BSS projects / Releases through-out the Software Development Life Cycle (SDLC), manage Application / Product Development Streams and ensure impeccable production roll-outs.
  • Should have good understanding of handling CAPEX and OPEX (Budget Planning)
  • Develop and execute a solution strategy and business plan that support product growth and Business Continuity. Understand, design, and plan specific service lines in product area.
  • Identifying improvement areas including Optimization areas across all aspects of Customer Management and ensuring continuous process improvements in value chain.
  • Align information security policies, and translating them into technical requirements via projects
  • Forming strategic tactical plans in respective area, aligning business and technology strategy
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